Enterprise IT and TotalCareIT solve issues and security problems differently. Unlike City Bank's 400 virtual server and backup, our service desk patching and backup workflow is different. MSP’s use multiple integrated products, that usually prevent enterprise automation. Managing 20 products, not priced for SMBs, involves significant admin work. Making critical applications always available and secure makes this task even harder to be delivered by MSPs. Unlike Citibank, we use IT Complete, a purpose-built platform that integrates for automation and reduces human error. Our strategy, aligned with customers, is unique and leverages a $10 billion investment by Kaseya. You can’t automate something when there is no process behind it. TotalCareIT ‘s 25 years of process development being pushed into automation is excited and when our powered by Kaseya gives us a competitive advantage, buying power and insight into metrics that matter to us and our customers.