TotalCareIT™ Blog

How did your last major IT initiative turn out? Were you able to get what you wanted implemented in an orderly fashion, or did it fail to provide a return on investment? You might be surprised to hear that half of the IT projects implemented by businesses ultimately wind up as a failure, and these numbers have been increasing over the past several years.

You’re a small business, and as such, you need technology in order to keep your operations moving forward. Many organizations will refer to their services and products as “enterprise-level,” as if there’s a certain draw to them that wouldn’t ordinarily be there. Here’s what this term means, not just for larger businesses, but for your SMB.

Technology can be a fickle thing for small and medium-sized businesses, especially if they don’t have a dedicated staff whose sole responsibility is handling the maintenance and management of IT. It becomes much easier to simply outsource the responsibility to a managed service provider, but even choosing this has implications that should be considered before making such an important decision.

For your business’s IT, it’s important to consider both the short-term and long-term benefits of new technology solutions. However, which of these offers the greatest return-on-investment in terms of profitability and workplace efficiency? Some might argue that short-term IT (think break-fix IT) is more in line with a business’s immediate needs, while long-term IT (i.e. managed IT) considers longevity and proactive thought.