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TotalCareIT™ Blog

TotalCareIT™ has been serving the Melbourne area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Mobile Device Management is Challenging in Today’s Remote Work Environment

Mobile Device Management is Challenging in Today’s Remote Work Environment

As you might expect, the remote circumstances that many business professionals have found themselves in as of late have created challenges that must be overcome, especially in regards to the access and dissemination of data to mobile devices. Let’s examine the mobile device’s role in the modern business and how you can ensure these great tools are being used properly for your organization.

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Steps to Take When You’ve Lost Your Phone

Steps to Take When You’ve Lost Your Phone

If you’ve lost or misplaced your smartphone (or tablet), it’s critical that you act quickly. Every second counts, especially if you suspect that your device was stolen. Here are the steps you need to follow immediately, even if you think you simply left it at a restaurant or in the backseat of a taxi.

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Steps to Take Before You Accidentally Lose Your Phone

Steps to Take Before You Accidentally Lose Your Phone

Nobody intends to lose their smartphone. For some of us, our mobile device is glued to our hands for a good portion of the day—it’s hard to imagine simply leaving it somewhere, right?

Mistakes happen. It doesn’t take more than a few minutes to set your smartphone up so you can track it down easily if you lose it. 

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What to Expect from 5G in 2021

What to Expect from 5G in 2021

2020 was a contentious—and for the wireless industry, momentous—year. Marking the official start of 5G networks, 2020’s events amongst mobile providers helped to reinvigorate an industry, while making some considerable shifts in the balance. Let’s consider some of these changes, and how the industry will continue to change for some time moving forward as 5G continues to grow.

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Tip of the Week: Being Courteous and Professional with a Mobile Device

Tip of the Week: Being Courteous and Professional with a Mobile Device

With how business is conducted today, the capability of your workforce to stay connected while mobile is important. However, it can be equally important that this connectivity doesn’t come at the cost of their manners. Let’s go over a few ways to be more polite as you work remotely using a mobile device.

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Smishing Isn’t as Funny as It Sounds

Smishing Isn’t as Funny as It Sounds

As serious as they are, cyberattacks aren’t always given the most serious-sounding names. We are, of course, referring to “phishing”: the manipulation of the user, rather than of a computer system, to gain access to data. Phishing can come in many forms, with some—like phishing someone via SMS message—doubling down on the silliness of the name. Let’s examine this variety, and why “smishing” is not something to trifle with.

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Tip of the Week: Activating Android Guest Mode

Tip of the Week: Activating Android Guest Mode

While you probably aren’t super enthusiastic about loaning out your mobile device right now, you may not have ever been. After all, you’re effectively handing over a bunch of personal data bundled into a convenient package. However, Android has had a feature that makes it substantially more secure to share your device for some time now.

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Innovative Cybersecurity Tools Your Business Needs

Innovative Cybersecurity Tools Your Business Needs

Despite the events of recent months, cybersecurity can never be too far from your awareness—especially where your business is concerned. As a refresher, let’s go over a few solutions that you need to have in place to protect your business from the persistent threats that are out there.

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4 Cybersecurity Tools You Need to Know About

4 Cybersecurity Tools You Need to Know About

It may be an understatement to say that business has been difficult thus far in 2020. With all that is going on, nobody should have to deal with cybercrime. Unfortunately, it remains a major consideration for every IT administrator and business owner. With complex solutions being developed to help ward off these cyberthreats, strategies are changing. Today, we thought we’d take a look at four security tools your business should consider to help keep these scammers out of your network. 

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Tip of the Week: Simple Fixes to Common Android Issues

Tip of the Week: Simple Fixes to Common Android Issues

As capable as the Android platform is, there are a few significant shortcomings that can negatively influence the user’s experience. Here, we wanted to offer a few tips to help you eliminate or avoid these shortcomings as you work with your mobile device.

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FBI Warns About Banking Scams

FBI Warns About Banking Scams

In response to the coronavirus pandemic, many people are avoiding human contact by turning to the Internet and mobile apps. On a national scope, mobile banking alone has seen an increase of 50 percent over just the last few months. In what certainly is no coincidence, the Federal Bureau of Investigation recently put out a warning that identified banking apps as likely targets for hackers.

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Alert: Hackers Target Mobile Banking Apps, Warns FBI

Alert: Hackers Target Mobile Banking Apps, Warns FBI

More people than ever are utilizing the conveniences of the Internet and mobile apps to avoid unnecessary human contact during the coronavirus pandemic. In fact, mobile banking alone has increased by 50 percent over the last few months, nationwide. In a recent PSA, the FBI warned that hackers are likely to be targeting mobile banking apps.

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Tip of the Week: Laptop Battery Best Practices

Tip of the Week: Laptop Battery Best Practices

Nowadays, laptops are the weapon of choice for productivity. They function much like a desktop computer but are mobile enough to go anywhere with. Unfortunately, most laptops chew through their batteries in only a few hours of work and need to be plugged in in order to function. With so many people working from home, many people are using their laptops more like a desktop and keeping them plugged in around the clock. For this week’s tip, we’ll discuss the best practices of a laptop battery. 

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Tip of the Week: How to Efficiently Use Chrome in Android

Tip of the Week: How to Efficiently Use Chrome in Android

Productivity is a huge priority in any business. This makes it crucial that all tasks can be picked up and put down as efficiently as possible. With mobile browsing now playing a major role in most users’ lives, the version of Chrome for Android devices is a very utilized tool. With these factors in mind, we’re sharing tips to make your use of Android Chrome that much more efficient and productive.

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Tip of the Week: New Uses for an Old Mobile Device

Tip of the Week: New Uses for an Old Mobile Device

Once a mobile device outlives its presumed usefulness, the default assumption is that there is nothing left to do but dispose of it. However, before you do so, reconsider. There may be other ways that your device could show its utility. For today’s tip, we’ll review a few ways that an aged-out smartphone or tablet can still be handy for you (even in the office)!

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Tip of the Week: Get Better at Managing Your Mobile Data

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You may not think much about managing mobile data, but if your business routinely transmits sensitive data over the Internet, you should. Today, businesses of all types are using the Internet as a tool to drive their sales and marketing processes, but they don’t often consider the threats that come in when they use it for productivity. Today, we will go over what a Mobile Information Management solution is, and how to leverage it for your business. 

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Tip of the Week: Where to Find Your Android Downloads

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Our smartphones have become an indispensable part of our personal and professional lives. As such, we often download various media to them that we want to find again later… unfortunately, this isn’t always so easy. For this week’s tip, we’ll go over where to find those files that you have downloaded.

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Tech Term: Responsive Web Design

Tech Term: Responsive Web Design

We all have our favorite websites to visit, as well as those we often have to visit to fulfill our responsibilities. As a result, it isn’t uncommon for us to try and access the same websites on both a desktop workstation and a mobile device, but some websites work better than others while trying this. This is because of something called responsive web design, which we’ll review below for our weekly Tech Term.

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What's It Mean When Online Traffic is Concentrated to a Handful of Apps?

What's It Mean When Online Traffic is Concentrated to a Handful of Apps?

The Internet is always changing, and anyone who has been using it for a while has experienced this change for themselves. While it might be strange to think about, the latest statistics have proven that the current changes to the Internet are some of the most significant--especially for businesses. “Online business as usual” will be significantly different moving forward.

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The Future of Business is One Without Cash

The Future of Business is One Without Cash

Today’s businesses are looking to expand their cashless payment options to include those made through mobile devices. Doing so, can provide your organization with a variety of benefits. 

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Have you ever wondered how hackers manage to pull off incredible feats like bombarding networks and servers with so much traffic that they simply cannot function? None of this would be possible if not for botnets. But what is a botnet, and why is it important for your organi...