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TotalCareIT™ Blog

TotalCareIT™ has been serving the Melbourne area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

VoIP Can Make Communications Easier

VoIP Can Make Communications Easier

Nothing changes the fortunes of a business faster than having clear lines of communication, especially after operating with less-than-effective communications for a time. Today, there are options that provide businesses with enterprise-level communications without the massive price tag and commitments that they typically bring. 

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VoIP Delivers for Businesses with These Features

VoIP Delivers for Businesses with These Features

Business has changed, so the tools your organization uses must evolve as well. One element of your business that has not only got more affordable, but also offers robust integrated features is your telephone system. Today, you can get some pretty impressive features as a part of a hosted VoIP implementation. With collaboration being more important than ever to keep costs down, having the tools you need at the ready is more crucial than ever.

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Hosted VoIP Brings a Lot of Benefits

Hosted VoIP Brings a Lot of Benefits

The average person spends hours a day on their phone. For the average business, finding a way to support this trend is extremely important. This is why many businesses have begun to do away from their traditional telephone system for the massive benefits that Voice over Internet Protocol brings. Today, we will outline four major benefits of hosted VoIP to help you understand that if you aren’t using VoIP, you are probably leaving money on the table. 

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Businesses Have Access to These 3 Powerful Communications Tools

Businesses Have Access to These 3 Powerful Communications Tools

What kinds of communication tools does your business utilize on a daily basis? Chances are that your communication infrastructure can benefit from some of the latest and greatest solutions on the market. Communication is one aspect of your business that you definitely do not want to skimp on, as failing to implement the proper tools can bleed into other aspects of your organization, including operations and, in return, your bottom line.

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How to Get the Most Out of Your VoIP System

How to Get the Most Out of Your VoIP System

By now you’ve heard of VoIP (Voice over Internet Protocol), the telephone system that runs through your Internet connection rather than a phone line. VoIP can save your business up to 60 percent off your current phone bill. What many people don’t know—even ones that utilize a VoIP platform—is that there are many available options that can have major benefits for your business. Companies that have VoIP typically only use between one-third and one-half of the available options. Today, we wanted to showcase five VoIP features that you may not be taking advantage of.

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Voice over Internet Protocol is a Solid Business Tool

Voice over Internet Protocol is a Solid Business Tool

For many businesses, their telephone system can be extremely expensive, especially considering the need for extra mobility as many people are still working remotely. VoIP, or Voice over Internet Protocol, presents a cost-effective solution for any business’ telephone needs. Let’s take a brief look at VoIP and how it can be a game changer for your business’ communications.

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VoIP Significantly Improves Business Communications in Multiple Ways

VoIP Significantly Improves Business Communications in Multiple Ways

With all the communication tools that businesses use today, there still is no more important option than the telephone system. Unfortunately for small businesses, the telephone system can be expensive and hard to manage. However, there is a way for you to get a fully featured telephone service with some of the most important tools your business needs, at a fraction of the price you currently pay for your enterprise telephone system.

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VoIP is a Great Tool for Remote Work

VoIP is a Great Tool for Remote Work

Social distancing has more or less confined many to their homes, and so many people have begun to adopt remote working to stay busy and to keep their workplaces operational. One way to assist these activities, VoIP (or Voice over Internet Protocol) is a massively helpful tool that many businesses use. Here, we’re going over why this is.

We’ll begin by reviewing the current situation.

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What You Need to Know to Manage a Remote Workforce

What You Need to Know to Manage a Remote Workforce

There are many reasons that your team may want (or need) to work from home, and there are many reasons to allow them to do so. A 2019 survey by OwlLabs indicated that 71 percent of remote workers are happy with their job (as compared to 55 percent of on-site workers); remote workers responded that they are 13   percent more likely than onsite workers to stay in their current job for five more years than onsite workers will; and when respondents claimed to be working longer than 40 hours per week, onsite workers were doing so out of necessity, while remote workers did so out of desire and enjoyment.

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The Employee’s Guide to Working Remotely

The Employee’s Guide to Working Remotely

It’s not uncommon where a situation arises and you will find yourself working from home. To make this work, it is important that you keep a few additional issues in mind so that you can make the most of it. We have put together a few simple best practices that you should keep in mind as you operate remotely.

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Voice over Internet Protocol is a Valuable Tool

Voice-over-Internet-Protocol-is-a-Valuable-Tool_400

With the cost of doing business rising, it is no surprise that the decision makers at many organizations are looking to save a bit of money where they can. The cloud has proven to be a particularly popular way of doing so - especially through its replacement of traditional telephony with advanced communication methods, like hosted VoIP

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Why VoIP is a Great Option for Your Business Telephony Needs

Why VoIP is a Great Option for Your Business Telephony Needs

With all the communication options available today, it can still be hard to beat the convenience and simplicity of the telephone. However, the phone is far from a perfect solution - it can be expensive, for one. However, what if there was a way for you to get a fully-featured telephone service with a variety of tools, without having to pay an arm and a leg?

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3 VoIP Features That Have Operational Benefit

3 VoIP Features That Have Operational Benefit

It isn’t as though we haven't said this before but leveraging a VoIP (Voice over Internet Protocol) solution over a traditional business telephone system can bring your organization a few very clear benefits. Many of these benefits come from the advanced features that VoIP offers as add-ons. We’ll discuss a few of these features and their advantages.

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Here Are Some VoIP Features That May Surprise You

Here Are Some VoIP Features That May Surprise You

The business community has embraced Voice over Internet Protocol as the accepted standard for exceptional communications. While there are countless benefits to using VoIP as your chosen communications tool, you might be surprised at how much can be done with them. In fact, you might even overlook some of the best features about VoIP!

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Business Communications Are Changing Rapidly

Business Communications Are Changing Rapidly

Communication solutions for business are changing rapidly, and most of the new solutions go a long way toward using existing technologies that allow these organizations to save money and get more for the services they already pay for.

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Can Hosted VoIP Be a Game Changer for Your Business?

Can Hosted VoIP Be a Game Changer for Your Business?

Many business transactions may be moving away from the telephone, but it is still a must-have for any business. Not everyone is Internet-savvy after all. Nowadays, there are plenty of telephone options out there, but only one carries no upfront hardware costs or a exorbitant fee structure: Hosted VoIP. Today, we will take a look at the benefits of cloud hosted VoIP, and how to get one working for your business today.

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Tip of the Week: 3 IT Tips Your Budget Will Thank You For

b2ap3_thumbnail_three_services_400.jpgStaying on top of your company’s budget is a key component to increasing your revenue. By failing to do so, major expenses will blindside you and cancel out any progress that might have otherwise been made from increased sales. For many companies, one of the worst budget busters comes from their IT.

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VoIP is the Ultimate Solution for Your Communication Woes

b2ap3_thumbnail_voip_phone_400.jpgOne major technology pain point businesses have revolves around communication. If your clients and prospects can’t effectively reach your staff, customer support and productivity is weakened. Customers need more out of your phone system, and VoIP solutions offer more features with less expenses.

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It’s quite possible for employees to overwork themselves, even in a remote environment. Let’s take a look at some ways that you can minimize remote overwork for your employees, especially as the boundaries typically set in place by the morning commute are eroded and work/lif...