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TotalCareIT™'s Newsletter

TotalCareIT™ has been serving the Melbourne area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Voice over Internet Protocol is a Valuable Tool

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With the cost of doing business rising, it is no surprise that the decision makers at many organizations are looking to save a bit of money where they can. The cloud has proven to be a particularly popular way of doing so - especially through its replacement of traditional telephony with advanced communication methods, like hosted VoIP

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Are You Wasting Money on Cloud Services?

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Cloud services have proven to be extraordinarily useful for businesses of all types. With an immense amount of options to choose from, businesses can get anything from AI to Windows in the cloud. With so many services available, sometimes businesses will pay for computing resources that they don’t use, cutting into their available operational capital. Today, we take a look at how businesses throw capital away by not keeping a close eye on their cloud-based resources.  

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You Don’t Need to Search for the Benefits of Backup

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Let me ask you this: does your business have a dedicated data backup and disaster recovery system? If not, we need to talk. A comprehensive backup and disaster recovery platform (BDR) can turn out to be one of the most critical parts of managing a business’ IT infrastructure. By having a plan to turn to in the event a serious problem such as ransomware or a natural disaster descends upon your business, you can be better prepared. 

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Promoting Data Privacy

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Today, everything we do on the computer and on our phones creates data. Organizations that are good at utilizing this data, often look to capture everything that they can. This can leave the individual searching for a way to keep his/her data secure. Let’s take a look at some of the best practices used to prioritize individual data privacy.

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The End for Windows Server 2008 and Windows 7 Just Days Away

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Microsoft is just days away from officially retiring their Windows 7 and Windows Server 2008 R2 operating systems. If your business is, for whatever reason, still using this software, you will need to upgrade by January 14 or face using unsupported software that could quickly become a security problem for your business. Let’s take a look at your options.

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Your Business Will Benefit from Proper Data Management

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As digital systems have been adopted by more businesses, data has become a bigger tool. This is due to businesses having the initiative to direct this data into creating strategy. Today, data services are a desirable component for a business to embrace. Let’s take a closer look at how businesses are expanding their use of their data.

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Baseline Cybersecurity

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More than any time before, cybersecurity has to be a major consideration for businesses. It is, in fact, one of the biggest problems the modern business has to face day-in and day-out. Shortage in cybersecurity talent and antiquated strategies are making it difficult for businesses to find the knowledgeable resources that will help them work to secure their network and data from threats to the business.  

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How a Co-Managed Strategy Can Be a Game Changer

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We always try to communicate the numerous benefits of managed IT services, but when your business is happy to have their own internal IT department, those benefits tend to look less appealing. For organizations that rely on the expertise of their internal IT staff, they may not think they have a need for--or simply can’t afford--an outside IT presence. This misconception may actually be harming their businesses. Today, we will introduce co-managed IT services, and how they can be leveraged to maximum benefit.

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What Does It Mean to Plan for the Worst?

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You don’t need to be repeatedly told just how important risk management is. If you did, you probably wouldn’t have made it this far. One problem you see from business owners today is that while they understand just how many problems there are--and which ones they need to find solutions for first--they want to grow their company so fast that they overlook potential problems and end up hurting their business as a result. This month, we thought we would talk a little bit about contingency planning and how, if it is done right, it can have a marked effect on your business’ ability to carry-on after a problematic event. 

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Armored Car Cybersecurity

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It’s fair to say that most business owners aren’t cybersecurity experts. That’s why there is such a large investment in cybersecurity solutions. That outlay is justified, sure, but is it effective? Today, we’ll talk a little bit about network and cybersecurity, and how all the capital investment in the world may not actually keep your network secure. 

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Is Your Computer Slow? This Simple Upgrade Makes a World of Difference

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Few things are more frustrating and annoying than a slow computer. There are a lot of things that can slow a computer down, too: viruses and malware, excess applications running in the background, even time can seem to turn a relatively fast computer into a slow-as-molasses impediment to productivity.

If your computer is overall healthy but starting to slow down, there is one simple upgrade that can make a whole world of difference.

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Windows 7’s Time Has Come

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Chances are if you are still using Windows 7, you’ve begun to see warning messages about its imminent end-of-support date. Microsoft is retiring support for one of its best tools on January 14, 2020 and if you are still running Windows 7 after that date, it could put your whole IT infrastructure at risk. Let’s take a look at the particulars of Windows 7’s retirement and what your options are.

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4 Benefits of Server Hosting that are Too Good to Ignore

4 Benefits of Server Hosting that are Too Good to Ignore

Virtually every business needs data to function, yet not every SMB has the skills or resources needed to maintain their in-house server units. If you’ve found yourself struggling with server upkeep, then you’ll be happy to learn that this responsibility can easily be outsourced to a third party.

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2 Problems that Come From Having Too Much New Technology

2 Problems that Come From Having Too Much New Technology

If your business is using the latest technology solutions, then you know how advantageous they are. Yet, a step in the right direction can often feel like two steps backward. This sometimes happens when businesses implement new technology solutions without considering the ramifications that they may cause for their other technology. Here are two ways that your new technology might be holding your organization back, or even putting your network at risk.

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How Firewalls and Web Filtering Work in Tandem to Protect Your Business

How Firewalls and Web Filtering Work in Tandem to Protect Your Business

One of the ways which businesses benefit most from technology is through using Internet-connected devices. Yet, the Internet is a dangerous place filled to the brim with threats and security concerns. Considering how diverse online threats can be, there’s something to be said about having enterprise-level security protocols put into place.

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Business Continuity and Disaster Recovery Go Hand in Hand

Business Continuity and Disaster Recovery Go Hand in Hand

Businesses are volatile entities that can change drastically at any given moment. All it takes to eliminate data and cause disaster is an unexpected natural disaster, like a flood or fire, or a hardware failure that wipes out mission-critical data. The fact remains that your organization could face significant downtime from data loss, and the future of your business could hang precariously in the mix.

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4 Options When Discarding Old Technology

4 Options When Discarding Old Technology

So you’ve gotten yourself some new hardware. That’s great, but what are you going to do with your old equipment? You need to make sure that you’re handling your old technology properly, and there may be ways for your old hardware to find a second life. Before chucking it in the trash, first consider your options.


Be Sure to Take Care of Your Data
First off, no matter what you end up doing with your old hardware, if you’re dealing with a hard drive previously used to store important files, then you need to take steps to ensure that this data won’t be recovered and fall into the wrong hands. The common mistake made here is for users to think that just deleting the files by way of emptying the Recycle Bin is enough. This simply isn’t the case, seeing as many of these deleted files can still be recovered.

Instead, before passing an old computer on to someone else, you’ll first want to make sure that the hard drive gets wiped--a procedure that truly erases everything. Also, if you decide to throw your equipment in the trash, it’s best practice to first physically destroy the hard drive so that it can’t be found by a tech-savvy dumpster diver (which isn’t as farfetched as it sounds). For example, this can be accomplished by putting the hard drive under a drill press or sledge hammer. To know for sure that you’re properly taking care of your old hard drive, be sure to consult IT professionals.

Donate Your Old Hardware to a Good Cause
It feels good to give to charity (not to mention the tax incentives), and there are likely some great non-profit organizations in your community that would find your old hardware to be useful. However, if your old equipment is on its last leg, then it would be better for you to dispose of it so that you’re not burdening them with your junk. Be sure to talk with a representative from the charity before showing up with a truckload of old computers.

If you are passing on your old equipment, one way that you can both protect your data and make sure that they’re getting working technology is to swap out the old hard drive for a new one. New hard drives are generally inexpensive, and seeing as the average hard disk drive has a lifespan of five years, you don’t want to gift an old computer that could essentially crash at any time.

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Threat Spotlight: How to Stop Brute Force Attacks

Threat Spotlight: How to Stop Brute Force Attacks

Hackers of all shapes and sizes use brute force attacks to gain access into accounts and infrastructures, but do you know how they work and what your business can do to protect against them? Failing to understand brute force attacks could put sensitive information in the crosshairs of hackers, and leave it vulnerable to ongoing attacks.

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Having an All-Wireless Office is Totally Possible. Here’s How!

Having an All-Wireless Office is Totally Possible. Here’s How!

You likely use several wireless devices and enjoy their many advantages, like not having to be wired to your desk. Yet, it’s unlikely that you’ve transitioned your entire office to wireless technology. Thanks to the advancements and affordability of wireless technology, having an office that’s completely wireless may be entirely within the realm of possibility.

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Do You Agree with BYOD? 72 Percent of Businesses Do

Do You Agree with BYOD? 72 Percent of Businesses Do

Mobile devices have grown extraordinarily popular in the workplace. Organizations find them to be of considerable value for staying connected and getting work done while outside the office. This trend has presented a serious risk in the form of network and data security. How can businesses support mobile devices in the workplace, without compromising on the security of the device and the data it holds?

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Latest Blog Entry

Data security always needs to be considered as one of your most important business priorities. After all, the ramifications of data loss are wide-reaching and severe. To help you ensure that your data security is at the level it needs to be, we’ve put together five questions...