The Florida IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

read more

 

Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

read more

Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

read more

Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

read more

When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At TotalCareIT™, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

  • First Name *
  • Last Name *
  • Company Name
  • Phone *
  • Comments



      Who Are We?

      It's Nice To Know Who You're Working With, We Get That

      TotalCareIT™ understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied customers!

      About TotalCareIT™
       

      We are not your typical business, We are your business partners

      We live by the idea that your business needs come first, so much so that our CEO Charles Berry has written a letter for you to read showing just how dedicated our team is to not only solving problems but your success!

      Read More
      Our Difference
       

      It's a Secret

      Shhh, don't tell anyone we told you!

      WARNING: We are about to let you in on a secret about how most computer companies really make their money! We will cover the three main types of IT companies and what you can expect out of them.

      Discover What It Is!
       

      Refer A Friend To TotalCareIT™!

      Do you know someone who you think my benefit from our services? Let us know and we will get in touch with them!

      Read More
      Refer a Friend
       
       

      What Our Clients Say

      • Growth is No Challenge
        Orlando
        Dogipot

        Our company has been using TotalCareIT for over 10 years. They have done a great job navigating us through our growth and the IT needs that have come with it. TotalCareIT also has done an amazing job jumping right on things when we have had IT issues so that any business interruptions were minimized. Charles Berry and his team do a great job ...

      • Best Kept Secret
        Satphone Store

        TotalCareIT took over our complex network when our internal IT guy left 10 years ago. They started off by documenting the network and then swiftly made dramatic changes to simplify our infrastructure. I really thought they would just manage what we had as it was in their best interest financially. We really haven’t trusted IT before this as ju...

      • No Curveballs
        ABS Structural

        Due to an unexpected turn of events, we found ourselves in quick need of outsourcing our IT requirements. We were referred to Charles at TotalCareIT; he and Mark quickly jumped into action and seamlessly incorporated what was needed to secure our backup procedure and system updates. Any problems that occurred were dealt with in a swift and eff...

      • Do it Once and Do it Right
        Alpizar Law

        TotalCareIT has delivered fast reliable support since 2003. They manage our Cisco Unified Communications, our network servers and desktops. The have performed numerous reliable upgrades to our software and hardware over the years with attention cost and uptime. In 2010...

      • The Only Customer
        LB Auto Parts

        The people at TotalCareIT set the bar for what a real IT company should be.  Their level of expertise and their knowledge of all things technical are truly astounding.  Their dedication to you as a client will make you feel as though you are their only client, especially with their response time with IT needs or questions, big or small...

      • Out of the IT Business

        As an owner of NSI radiology, I know we are a highly tech dependent company.  With multiple locations in Florida, we found that in house IT could easily be compromised should something horrible happen to any of the people in IT. We needed documentation of our complex network, processes for support delivery, and to make sure that our custome...

      Latest Blogs

      Windows 10 is Super Popular... Microsoft’s New Edge Browser, Not so Much

      Using data collected by Net Applications, StatCounter Global Stats, and the United States Government’s Digital Analytics Program, ZDNet put together some OS usage statistics for all Windows PCs. Since November 2015, Windows 10’s usage has gone from 12.8 percent to 25.3 percent (nearly doubling in popularity). Other significant trends include the usage of Windows XP/Vista, which has significantly decreased, as well as Windows 7 and 8.x decreasing slightly in usage.

      You would think that all of this growth for Windows 10 would mean significant growth for Microsoft Edge, too. Unfortunately, even the most generous of statistics only provide Edge with a usage of 5 percent, while the lower end places it at around 2.5 percent.

      We want to take this opportunity to remind you that your business shouldn’t be updating your technology at the last minute, especially if your current operating system is set to expire shortly. If you’re currently using an unsupported operating system, you need to make the switch to a better, more recent software as soon as possible, as you could be putting not just your own workstation at risk, but your entire infrastructure as well. You should never put your business’s critical assets in harm’s way if you can avoid it.

      If your business hasn’t considered upgrading to Windows 10 yet, why is this the case? Is it due to legacy applications that your business needs to keep operations moving forward, or because your current computer is ready to bite the dust? Either way, you need to take a full assessment of your network and prepare an audit for what needs to be done before you can move to Windows 10. You need to know if Windows 10 will make a significant change in the way that your business functions.

      It’s also worth mentioning that, if your business wants to take advantage of Windows 10, you should try to use the free upgrade from Microsoft while you still can. The offer lasts until July 29th, 2016, so there’s no better time than now to upgrade.

      TotalCareIT™ understands the importance of making an educated decision about your IT infrastructure. We can help you make the upgrade to Windows 10 with the least amount of trouble possible. By outsourcing the management and maintenance of your infrastructure to TotalCareIT™, we can consult you on how best to make major changes to your business’s technology, as well as how to make your business’s technology dreams become a reality. To learn more, give us a call at 321-259-5500.

      Learn More

      How to Address the Top 3 Employee Concerns About the Cloud

      “I don’t like the cloud.”
      Believe it or not, there are people out there who plain-and-simple don’t like the cloud at all. Their reasoning might be flawed, but it doesn’t change the fact that, if they refuse to use your cloud solution, it will hamper your ability to move forward. Furthermore, this toxic attitude can spread throughout your office, which can quickly become a problem.

      “What’s the cloud again?”
      Compared to the above employee, who doesn’t like the cloud, this type of worker just doesn’t know what the cloud is, or is unsure what differentiates it from other types of IT systems. It’s not the employee’s fault; cloud technology can be a confusing subject, especially if they’re not technologically proficient. We’re sure that if you take the time to explain how the cloud works and what it’s supposed to do for your business, they’ll come around and realize how great of an asset it truly is.

      “The cloud is nothing special.”
      The people who express no interest in the cloud and don’t believe that it’s a game-changing technology could railroad your business’s momentum when implementing it. Plus, this kind of attitude is contagious, and can diminish interest in what’s best for your business. This includes older employees who still feel that older technology may be more reliable. Again, this is a mindset that can hold your business back from fully using more efficient IT systems.

      What to Do
      Implmenting a new solution can be frustrating, and your team not being on-board sure doesn’t help. In situations like these, it’s always best to explain, in layman’s terms, what implementing the solution means for your business. Think about it like trying to explain why your house needs new furniture: sure, your old couch might be bearable, but nobody likes springs sticking into their back, and it can get uncomfortable after long periods of time. You’re implementing new technology periodically to improve the functionality of your business, and if your employees understand this, they should be able to at least deal with your decision to implement the cloud.

      If all else fails, TotalCareIT™ might be able to help your team better understand your new technology. We’re firm believers in the fact that those who best understand technology, will enjoy it more and get more satisfaction out of using it. We can educate your staff on how best to take advantage of your technology solutions. To learn more, give us a call at 321-259-5500.

      Learn More

      Tip of the Week: 6 Tips to Becoming a Morning Person

      It’s important to remember that, just like starting any new routine, waking up earlier is going to take its toll and seem extremely difficult at first. If you can stick with it long enough to build a habit out of it, you can change the way you view waking up in the morning.

      Wake Yourself Up with an Upbeat Alarm
      Chances are that if you don’t have kids, you’re probably using an alarm clock to ensure that you wake up in time to get ready for work. You can make it easier to wake up by using a song that will make you want to get up and out of bed as soon as possible. Whether you’re a heavy metal nut or if you just like a funky tune, use something that’s loud and will help prepare you to start your day.

      Keep Your Phone Out of Arm’s Reach
      Most people sleep with their smartphones charging right next to their bedside. This makes it extraordinarily tempting to just hit the snooze button rather than wake up, especially if you have nowhere to be for a few hours. If you have your phone on, say, the other side of the room, you’ll be forced to get up in order to turn off the alarm. Once you’re out of bed, you might as well stay up and try to get something done.

      Keep a Glass of Water Handy
      After spending so many hours without water, your body will likely need something to ingest in order to function properly. By keeping a glass of water close to your bedside, you’ll have one of the most crucial elements of life itself on-hand to start the day with.

      Get Some Exercise and Fresh Air
      While the water might be helpful, it’s far from enough to get you to the point where you can work on anything important. You need to get your body moving, if only a little bit, if you want to feel fully awake and alert in time to get quality work done. Take a walk around the block, or go for a short morning jog. It doesn’t matter what it is, as long as you get your blood pumping.

      Get Something Done
      Here we are; the one thing that you’ve been trying to get to all morning. One of the best ways to ensure that you get work done in the morning is to do something that’s not necessarily important, but rather, you should do something that you care about the most. If you’re waking up to something that you want to do, you’re more likely to actually get out of bed and do it. For example, maybe you’re hooked on a TV series, but you’re just too tired to watch television when you get home. Try waking up to watch an episode while you eat your breakfast, then move on to other, more important tasks.

      Eat Some Breakfast
      Whether or not you eat breakfast in the morning can be a major factor for your mood and health throughout the day. In order to feel your best and get the most work done, you should eat some breakfast, be it a simple bowl of cereal or steak and eggs. Ideally, you want something that’s quick and easy to prepare.

      What are some of your favorite ways to start the day the right way? Let us know in the comments, and be sure to subscribe to our blog for more great tips and tricks.

      Learn More

      Know someone who would benefit from TotalCareIT™? Let us know!

      Latest News

      TotalCareIT™ launches new website!

      TotalCareIT™ is proud to announce the launch of our new website at www.totalcareit.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

      Read more ...

      Account Login

      Remember me