The Florida IT Experts

We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At TotalCareIT™, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

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  • Comments

      Who Are We?

      It's Nice To Know Who You're Working With, We Get That

      TotalCareIT™ understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied customers!

      About TotalCareIT™

      We are not your typical business, We are your business partners

      We live by the idea that your business needs come first, so much so that our CEO Charles Berry has written a letter for you to read showing just how dedicated our team is to not only solving problems but your success!

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      Our Difference

      It's a Secret

      Shhh, don't tell anyone we told you!

      WARNING: We are about to let you in on a secret about how most computer companies really make their money! We will cover the three main types of IT companies and what you can expect out of them.

      Discover What It Is!

      Refer A Friend To TotalCareIT™!

      Do you know someone who you think my benefit from our services? Let us know and we will get in touch with them!

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      Refer a Friend

      What Our Clients Say

      • Growth is No Challenge

        Our company has been using TotalCareIT for over 10 years. They have done a great job navigating us through our growth and the IT needs that have come with it. TotalCareIT also has done an amazing job jumping right on things when we have had IT issues so that any business interruptions were minimized. Charles Berry and his team do a great job ...

      • Best Kept Secret
        Satphone Store

        TotalCareIT took over our complex network when our internal IT guy left 10 years ago. They started off by documenting the network and then swiftly made dramatic changes to simplify our infrastructure. I really thought they would just manage what we had as it was in their best interest financially. We really haven’t trusted IT before this as ju...

      • No Curveballs
        ABS Structural

        Due to an unexpected turn of events, we found ourselves in quick need of outsourcing our IT requirements. We were referred to Charles at TotalCareIT; he and Mark quickly jumped into action and seamlessly incorporated what was needed to secure our backup procedure and system updates. Any problems that occurred were dealt with in a swift and eff...

      • Do it Once and Do it Right
        Alpizar Law

        TotalCareIT has delivered fast reliable support since 2003. They manage our Cisco Unified Communications, our network servers and desktops. The have performed numerous reliable upgrades to our software and hardware over the years with attention cost and uptime. In 2010...

      • The Only Customer
        LB Auto Parts

        The people at TotalCareIT set the bar for what a real IT company should be.  Their level of expertise and their knowledge of all things technical are truly astounding.  Their dedication to you as a client will make you feel as though you are their only client, especially with their response time with IT needs or questions, big or small...

      • Out of the IT Business

        As an owner of NSI radiology, I know we are a highly tech dependent company.  With multiple locations in Florida, we found that in house IT could easily be compromised should something horrible happen to any of the people in IT. We needed documentation of our complex network, processes for support delivery, and to make sure that our custome...

      Latest Blogs

      Find Out Why Paper Instruction Manuals are Going the Way of the Dinosaur

      Electronic manuals are extraordinarily helpful for both consumers and manufacturers. In fact, they’re so great that some companies and industries have completely forsaken physical instruction manuals, forcing users to go online to check them out. For example, many video games for modern consoles won’t provide a physical instruction manual, and instead will direct users to an online manual. The idea is to use the Internet and its connectivity to make sharing documents with consumers easier. Plus, who wants to waste capital on documents that users will probably never read, anyway?

      Here are a few ways that electronic manuals are helpful for both users and manufacturers.

      • Easy to search: If you’re viewing your electronic manuals in a PDF viewer, you can search for specific topics within the document. This can cut down on time wasted searching for your specific issue by flipping pages.
      • Easy to store: Since you can download your electronic manuals as PDF files, you can store them all in one location for later use. This makes it much easier to keep track of where your manuals are, and it sure beats storing them in a bulky manilla folder that’s seen its fair share of abuse.
      • Lowered costs: This is more of a benefit for manufacturers than for the users. Since technology is so prevalent throughout society, manufacturers are confident that most people who would want to access a manual for an appliance or a product can probably access a digital copy of it.

      Electronic manuals are just a small step toward an increasingly digital lifestyle, but it’s important to consider what this trend means to society. In particular, it makes users heavily reliant on the storage device that contains their manuals. If you lost your thumb drive or other similar device that contains your files, you’d be stuck in a rutt. Even though a quick Google search can yield results, you don’t want to go through this frustration again if you can help it.

      Aside from electronic manuals, organizations like manufacturers and entertainment outlets are finding other ways to benefit from the digitization of their products. For example, in the entertainment industry, consumers can purchase digital copies of movies, video games, TV series, music albums, and so much more. This trend often makes these products more accessible for consumers, but it also opens up incredible opportunity for illegal behavior.

      By now, we’re sure that you know what can happen to a digital product that’s stored online. Hackers will take the opportunity to steal products that are stored digitally and illegally distribute them for a profit. Just because a manufacturer has the consumer’s best interests in mind, doesn’t mean that the consumer has the manufacturer's best interest in mind. This, in turn, cuts into the profits that a business can get from a product, and will cause problems when it comes time to create new products.

      If you take anything away from this article, we hope it’s the fact that digital media is great for reducing physical storage and clutter, but only if your organization implements proper security protocol to protect it. Have you considered eliminating paper clutter from your own business? Call us today at 321-259-5500 and ask about our innovative electronic record storage services.

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      Tip of the Week: How to Keep a Facebook Friend From Viewing a Post You Don’t Want Them to See

      To get started, create a post like you normally would by opening a new status update. Type whatever it is you want to post and then click on the privacy control button, located on the bottom right side of your status window. This will cause a drop down menu to appear.

      By default, your privacy setting will be set to Friends (unless you’ve previously changed it). Scroll down and select Custom. This will open a new popup window for Custom Privacy.

      From here, go to the section titled Don’t share with and select the form. Next, enter the name of the person you wish to exclude from seeing your post. If there is more than one person that you wish not to see your post, then go ahead and enter their name(s) too. Additionally, if you happened to have your friends already organized into lists, like family, coworkers, etc., then you can enter the entire lists into the form and exclude everyone on the list from seeing your post.

      Upon completing this form, select Save Changes. You’ll next be taken back to the Update Status window. You can now say whatever it is you want to say and select Post without having to worry about someone taking it the wrong way!

      Now technically, the only way the person you excluded would be able to see your post is if you went back and changed the privacy settings to include them, or if you edited the post by tagging their name. However, after going through all of this trouble to exclude them, you probably don’t want to do that--unless you’ve had a change of heart.

      Depending on your social sensitivities, this little trick may make using Facebook a completely different experience for you. Or, from a business perspective, it can be a way for you to share your true thoughts about a product or service, without having your friends associated with said product or service find out what you posted.

      Of course, all of this is for nothing if your social media post gets relayed in real life to the person you intended to exclude, which is why you’ll want to be mindful of your mutual friends, and perhaps exclude them too.

      Are you one to hold back what you really think on social media because you don’t want to offend any of your friends? If so, is this tip a game-changer for how you use Facebook? Share your thoughts in the comments.

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      This Hacker Stole 1.17 Billion Credentials. You Won’t Believe How Much He Sold it All For

      According to Alex Holden, Hold Security’s founder and Chief Information Security Officer, the company was first alerted to the breach by the hacker himself, as he bragged in online chat forums that he had stolen over a billion credentials for email accounts from various providers.

      These accounts were mostly for the Russian service, but accounts included in the theft have also been identified as belonging to Google, Yahoo, and Microsoft, as well as some Chinese and German email providers.

      The story becomes odd when the hacker delivered his price for the staggeringly large data set:

      50 rubles, or just about $0.75, for the entire stash.

      Hold Security haggled, refusing to pay the strikingly small ransom. Instead, the hacker was convinced to release his holdings for “likes” on one of his social media outlets.

      The data ultimately took the form of 1.17 billion records for the aforementioned mail servers, as well as username and password combinations for assorted U.S. banks, retailers, and manufacturers, presumably belonging to the employees of these institutions.

      The account holders may not be off the hook, either. Holden stated that there was no guarantee that there wasn’t remnant data left over, especially after the hacker had shown himself willing to share with sympathetic people. As a result, further attacks could still be engineered from these accounts and each of their contact lists, increasing the risks of dangers considerably.

      How You Can Stay Safe

      • Use separate, complex passwords: Many of the credentials examined since the breach proved to be repeats of others, as users repeated usernames and passwords across multiple websites. This is precisely the reason that best practices dictate users keep login credentials from repeating from account to account, as it only serves to make it easier for attackers to get in as well.
      • Change passwords frequently: As Holden mentioned, there is no guarantee that the information stolen wasn’t shared with other cybercriminals before Hold Security stepped in. This only emphasizes the importance of this next takeaway; that passwords should be changed with some frequency, avoiding any pattern or set schedule.

      Not many hackers will be as amenable to the demands of security firms as this individual seemingly was. This is why it is so important to follow these best practices religiously; too often a data breach is out of the hands of the end-user.

      For more assistance in maintaining your security and adhering to best practices, give us a call at 321-259-5500. Our expertise can help you to avoid losing your information in the first place, allowing you to breathe easy in the knowledge that you have less to fear.

      Learn More

      Know someone who would benefit from TotalCareIT™? Let us know!

      Latest News

      TotalCareIT™ launches new website!

      TotalCareIT™ is proud to announce the launch of our new website at The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

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