The Florida IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At TotalCareIT™, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

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      Who Are We?

      It's Nice To Know Who You're Working With, We Get That

      TotalCareIT™ understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied customers!

      About TotalCareIT™
       

      We are not your typical business, We are your business partners

      We live by the idea that your business needs come first, so much so that our CEO Charles Berry has written a letter for you to read showing just how dedicated our team is to not only solving problems but your success!

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      Our Difference
       

      It's a Secret

      Shhh, don't tell anyone we told you!

      WARNING: We are about to let you in on a secret about how most computer companies really make their money! We will cover the three main types of IT companies and what you can expect out of them.

      Discover What It Is!
       

      Refer A Friend To TotalCareIT™!

      Do you know someone who you think my benefit from our services? Let us know and we will get in touch with them!

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      Refer a Friend
       
       

      What Our Clients Say

      • Growth is No Challenge
        Orlando
        Dogipot

        Our company has been using TotalCareIT for over 10 years. They have done a great job navigating us through our growth and the IT needs that have come with it. TotalCareIT also has done an amazing job jumping right on things when we have had IT issues so that any business interruptions were minimized. Charles Berry and his team do a great job ...

      • Best Kept Secret
        Satphone Store

        TotalCareIT took over our complex network when our internal IT guy left 10 years ago. They started off by documenting the network and then swiftly made dramatic changes to simplify our infrastructure. I really thought they would just manage what we had as it was in their best interest financially. We really haven’t trusted IT before this as ju...

      • No Curveballs
        ABS Structural

        Due to an unexpected turn of events, we found ourselves in quick need of outsourcing our IT requirements. We were referred to Charles at TotalCareIT; he and Mark quickly jumped into action and seamlessly incorporated what was needed to secure our backup procedure and system updates. Any problems that occurred were dealt with in a swift and eff...

      • Do it Once and Do it Right
        Alpizar Law

        TotalCareIT has delivered fast reliable support since 2003. They manage our Cisco Unified Communications, our network servers and desktops. The have performed numerous reliable upgrades to our software and hardware over the years with attention cost and uptime. In 2010...

      • The Only Customer
        LB Auto Parts

        The people at TotalCareIT set the bar for what a real IT company should be.  Their level of expertise and their knowledge of all things technical are truly astounding.  Their dedication to you as a client will make you feel as though you are their only client, especially with their response time with IT needs or questions, big or small...

      • Out of the IT Business

        As an owner of NSI radiology, I know we are a highly tech dependent company.  With multiple locations in Florida, we found that in house IT could easily be compromised should something horrible happen to any of the people in IT. We needed documentation of our complex network, processes for support delivery, and to make sure that our custome...

      Latest Blogs

      Use Your Smartphone With the Lights Off and Risk Temporary Blindness

      Before we delve into the details of how this is possible, let’s first take a look at a TechInsider report highlighting just how much time people spend in front of screens.

      • 10 percent of users spend three-quarters of their waking hours looking at screens.
      • 40 percent of users spending more than five hours a day looking at screens.
      • 95 percent of users spend more than two hours a day looking at screens.

      What makes digital eye strain difficult for the modern office worker is the fact that avoiding the screen can be virtually impossible. Plus, it doesn’t help that so much of our entertainment involves a television or computing device.

      In regards to the risk of temporary blindness, two recent cases link the condition to looking at a smartphone screen, in a dark room, and with one eye covered. This happened to two women, aged 22 and 40, while they were using their smartphones in a dark room. In each case, the two women were lying on their side with a pillow covering the eye not looking at the screen. When their temporary blindness condition was brought to the attention of an optometrist, it was determined that misuse of the mobile devices was to blame.

      In these two situations, temporary blindness occurred because the women had one eye covered while using their device. This causes one eye to try and adapt to the darkness by catching up to the other that isn’t being used, which couldn’t happen because a pillow was in the way. Subsequently, when the screen turns off, the open eye tries to adapt again, but experiences darkness until the other eye catches up.

      Fortunately, these two cases have been diagnosed as circumstantial, and therefore, shouldn’t be a cause for concern from the smartphone-using public. However, the fact that these temporary blindness incidents resulted from looking at a screen incorrectly should be reason enough to warn about the dangers of digital eye strain--especially since so many office workers are required to spend so much of their time staring at a screen.

      Here are four best practices for looking at screens that can potentially save your eyesight.

      Remember to Blink
      Not blinking often enough can dry out your eyes and cause pain. Blinking more often than you already are can go a long way in preventing eye strain.

      Increase the Size of the Text
      The smaller the text means the more you’ll have to squint in order to read it. In most apps, increasing the text size is as easy as using Ctrl + (+). Larger text may help alleviate headaches caused by eye strain.

      The 20-20-20 Rule
      Every 20 minutes, take 20 seconds to look away from the screen and instead look at an object that’s 20 feet away. Doing so will prevent your eye muscles from focusing on a screen too much throughout the workday and going sedentary.

      Reduce Blue-Light Exposure
      Continuous absorption of blue light emitted from screens can cause damage to your eyes and produce cataracts, among many other problems. Minimizing screen time and using a pair of “computer glasses” to block some of the blue light are two ways to reduce this light.

      Do you suffer from digital eye strain? What are some ways that you’ve found helpful to alleviate this strain? Share them with us in the comments.

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      Tip of the Week: 3 Ways to Minimize the Chance of Cloud Migration Failure

      InfoWorld discusses this scenario in length: “For example, a large enterprise that migrates 100 applications to an IaaS cloud might discover during testing that the latency is too high for 25 of the applications. The board of directors and leadership were given a plan showing 100 applications migrating to the cloud, and no one wants to communicate a change, so they power through. The result is that those 25 applications don't function well enough to support the business, and that adds up to a big, costly failure.”

      The idea is to acknowledge that your plans may need to be altered, and to change them as such before it becomes a major loss for your business. The appropriate response, as indicated by InfoWorld, is to not move those 25 applications to the cloud. Instead, it’s best to not rush this matter and instead focus on moving them so that they can function properly upon virtualization. The only problem is that there’s more to take into account, like your IT budget. This makes implementing new solutions slightly inflexible--just enough that even the slightest mistake can derail implementation.

      Provide a Sense of Autonomy
      While you may feel the desire to oversee a project one step at a time, it’s best that you don’t. You should entrust the project to whoever’s sole responsibility is to manage your technology solutions. The more hands that are on a project, the more hurdles that the administrator has to go through in order to get the cloud migration finished without incident. You should be able to get IT projects done without having to run every little decision by the chain of command.

      Evaluate and Test Accordingly
      It’s important to realize that your organization will probably experience problems, and that you need to handle them as they occur. Examine how progress is being made and alter your business’s approach to cloud migration based on how well it’s doing. The idea is to address potential problems before they happen, so that you can avoid expensive downtime and delays in the project’s completion.

      Make Adaptation an Accepted Practice
      Your business needs to see the ability to adapt as an asset. It’s one thing to discover a flaw in a plan, but another entirely to find resolutions and swiftly work toward resolving it. This means that you need to do your part to foster this type of acceptance in the workplace. When something goes wrong, don’t point fingers and try to find the one responsible for it; encourage your team to discover the resolution.

      If you need assistance with a cloud migration, TotalCareIT™ can help. Our skilled technicians can work alongside your IT staff to guarantee that your cloud project goes off without a hitch. To learn more, reach out to us at 321-259-5500.

      Learn More

      Your New Galaxy Note 7 Has a 1 in 42,000 Chance of Exploding

      The main problem with the device is the battery itself. An anonymous source states that Samsung outsourced the batteries from manufacturing plants in China and Korea, though batteries received from Korea seem to be the only ones affected by the issue. These batteries explode when the device charges, and so far there have been at least 35 reports of such an incident. Samsung estimates that 1 in 42,000 devices sold will experience the problem, but the company has chosen to recall every single device… you know, just in case.

      You can be sure that Samsung will be reeling from the consequences of this decision for quite some time. Not only does the company have to replace over a million devices, but it also has to deal with the publicity fallout of this recall. There has already been quite a lot of public outcry over the faulty devices--take, for example, this article about a six-year-old whose phone exploded in his hands. Yikes.

      Samsung will likely be in damage control mode for the next few months as they move toward resolving the problem and reassuring their consumer base that the problem won’t happen again.

      Until Samsung gets its act together, customers are likely to turn their attention toward other smartphone options, like the iPhone 7 (though this model still has to worry about ongoing complaints citing its lack of a headphone jack).

      Either way, if you own a Samsung Galaxy Note 7 and haven’t adhered to the recall, be sure to do so as soon as possible. Samsung has released a page which details the return process, as well as your options based on your mobile carrier.

      http://www.samsung.com/us/note7exchange/

      For more tech news and tricks, be sure to subscribe to our blog.

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      Know someone who would benefit from TotalCareIT™? Let us know!

      Latest News

      TotalCareIT™ launches new website!

      TotalCareIT™ is proud to announce the launch of our new website at www.totalcareit.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

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