The Florida IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

read more

 

Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

read more

Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

read more

Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

read more

When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At TotalCareIT™, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

  • First Name *
  • Last Name *
  • Company Name
  • Phone *
  • Comments



      Who Are We?

      It's Nice To Know Who You're Working With, We Get That

      TotalCareIT™ understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied customers!

      About TotalCareIT™
       

      We are not your typical business, We are your business partners

      We live by the idea that your business needs come first, so much so that our CEO Charles Berry has written a letter for you to read showing just how dedicated our team is to not only solving problems but your success!

      Read More
      Our Difference
       

      It's a Secret

      Shhh, don't tell anyone we told you!

      WARNING: We are about to let you in on a secret about how most computer companies really make their money! We will cover the three main types of IT companies and what you can expect out of them.

      Discover What It Is!
       

      Refer A Friend To TotalCareIT™!

      Do you know someone who you think my benefit from our services? Let us know and we will get in touch with them!

      Read More
      Refer a Friend
       
       

      What Our Clients Say

      • Growth is No Challenge
        Orlando
        Dogipot

        Our company has been using TotalCareIT for over 10 years. They have done a great job navigating us through our growth and the IT needs that have come with it. TotalCareIT also has done an amazing job jumping right on things when we have had IT issues so that any business interruptions were minimized. Charles Berry and his team do a great job ...

      • Best Kept Secret
        Satphone Store

        TotalCareIT took over our complex network when our internal IT guy left 10 years ago. They started off by documenting the network and then swiftly made dramatic changes to simplify our infrastructure. I really thought they would just manage what we had as it was in their best interest financially. We really haven’t trusted IT before this as ju...

      • No Curveballs
        ABS Structural

        Due to an unexpected turn of events, we found ourselves in quick need of outsourcing our IT requirements. We were referred to Charles at TotalCareIT; he and Mark quickly jumped into action and seamlessly incorporated what was needed to secure our backup procedure and system updates. Any problems that occurred were dealt with in a swift and eff...

      • Do it Once and Do it Right
        Alpizar Law

        TotalCareIT has delivered fast reliable support since 2003. They manage our Cisco Unified Communications, our network servers and desktops. The have performed numerous reliable upgrades to our software and hardware over the years with attention cost and uptime. In 2010...

      • The Only Customer
        LB Auto Parts

        The people at TotalCareIT set the bar for what a real IT company should be.  Their level of expertise and their knowledge of all things technical are truly astounding.  Their dedication to you as a client will make you feel as though you are their only client, especially with their response time with IT needs or questions, big or small...

      • Out of the IT Business

        As an owner of NSI radiology, I know we are a highly tech dependent company.  With multiple locations in Florida, we found that in house IT could easily be compromised should something horrible happen to any of the people in IT. We needed documentation of our complex network, processes for support delivery, and to make sure that our custome...

      Latest Blogs

      Tip of the Week: Shop Safe While Online With These 3 Common-Sense Tactics

      Stick to What You Know
      When making an online transaction, well-known websites can safely be considered to be more secure than the smaller, never-heard-of-it sites that a search engine may bring up, or than the opportunities search engines present to buy the item directly from the search. Large retailers, like Amazon, Walmart, and other recognizable brands have a large incentive to protect their customers from financially-motivated cyber crimes like identity theft, and so they are more likely to have considerable capital invested in their customers’ data security. The smaller sites don’t have nearly the resources or the public-opinion-driven incentive, and may even rip you off.

      However, be careful that the web address is spelled properly and is using the correct domain in the URL. Hackers will generate these sites to trick their victims into falling for a phishing scam. The “great deal” they just tried to snag may ultimately allow the site to snag their credentials and financial information.

      Look for the Padlock
      The next time you visit a website that asks for your credit card information, check the URL again, but this time, check to see that it begins with HTTPS. HTTPS signifies that the usual HTTP, or Hypertext Transfer Protocol, has added security (hence the added S) thanks to an added secure sockets layer of encryption. There should also be a padlock icon displayed in your address bar.

      These are indications that the site has been encrypted in order to safely process payment information. Sites with just HTTP and without the lock are inherently more susceptible to have their information hijacked during transit, including the information a customer inputs. Naturally, these sites should be avoided.

      Be Mindful When Mobile
      Many people are known to visit a store only to determine if an item is indeed the one that they want before ordering it online. Be wary if you are connected to a public Wi-Fi when doing your online shopping. Due to their high susceptibility to cyber attack, your activity while connected to these digital minefields should be limited at most, and should never include anything that involves sensitive personal or financial information.

      If your online shopping ‘trip’ is informed by these tips, you should be able to remain safe and sound while you make your purchases.

      What’s on your wish list this holiday season? Let us know in the comments!

      Learn More

      Keeping Your Technology Up to Date May Be the Best Way to Retain Millennial Employees

      Keep in mind that this doesn’t apply solely to millennials. Anyone would get frustrated from having to deal with last generation’s technology. Employees that have technology that works for them will be much less likely to leave, so it’s worth keeping in mind that an employee satisfied with their technology will more likely be a loyal employee.

      A Future Workforce Study by Dell and Intel shows that 42 percent of millennials are ready and willing to leave a company that has no interest in providing them today’s standard of quality technology. The report was based on a poll of 4,000 full-time employees from all types of businesses, scattered throughout 10 different countries. Another statistic from the same study shows that 51 percent of millennials believe that virtual reality technology and the Internet of Things will be major contenders in the workplace in the near future, and that they will make face-to-face meetings practically unnecessary.

      Some folks believe that this trend comes from the fact that employees are generally consumers themselves, and especially with today’s youth, they understand that the best technology on the market is likely to improve the way that a business functions. Therefore, millennials might not immediately understand the woes of a corporate IT budget. It might help to explain to them the situation, and to assure them that you’re doing everything you can to resolve the issues in the near future.

      Keeping your business’s technology as up-to-date as possible doesn’t have to be challenging, and it poses several benefits that can give you a competitive edge. These days, you can take advantage of the best technology solutions “as a service,” meaning that you pay for them on a month-by-month basis. You get specifically what you need, without the hefty up-front price tag that often cripples budgets.

      Think about it this way; if your server unit experiences a hardware failure, what do you do? If your IT budget is exhausted, and you can’t afford to replace it immediately, you experience downtime that can further cripple your business. One of the best ways you can combat this is by preventing problems from happening in the first place through proactive management and maintenance. Furthermore, we can create an IT roadmap for you that lets you plan for future upgrades, so that your promises to procure new hardware and software solutions for your staff aren’t empty.

      To learn more, reach out to TotalCareIT™ at 321-259-5500.

      Learn More

      Make Sure Your Business Technology Covers These 2 Areas

      Here are a few concepts that technology-acquiring decision makers should consider: functionality, interoperability, and flexibility.

      Interoperability and Functionality
      It’s essential that your technology solutions play well with others, but this is something that may be difficult to judge--especially if you’re not in the business of managing technology. Often times, running your business falls second while you’re stuck dealing with technology responsibilities that no one else can handle. If this happens, you probably don’t have the time needed to properly research a solution and may just implement it without a second thought. This is a dangerous practice and it could have unexpected effects on your current infrastructure setup, including access to mission-critical data and downtime.

      You can never be too careful, and it always helps if you have professional technicians ready and willing to help you identify a good choice for your IT infrastructure. Only someone with the necessary knowledge of the latest technology should be making the decision to implement new hardware and software solutions. Otherwise, it is possible that your exciting new solution could become a hindrance.

      Scalable, Flexible Solutions
      Cloud computing and communications solutions are designed to offer organizations the flexibility they need to stay competitive and agile. Businesses using scalable solutions can tailor their services to meet their specific needs. Compared to costly, expensive service bundles, this flexibility is much desired. Think of it like the “cord cutting” phenomenon which cable television is experiencing today. Users don’t want to invest in costly cable bills when they can get all sorts of content to view through online services like Netflix and Hulu Plus. Think of it like paying for 100 channels and only watching three of them.

      Some of the many IT solutions that are both flexible and scalable to meet your needs include:

      • Cloud services
      • Virtual helpdesk and support
      • VoIP telephony
      • Hosted email
      • Productivity suites and software as a service

      This type of flexibility is something that’s built into our brand of managed IT services. We want our clients to feel that our solutions are specific to what they need. This assures business owners that the solutions they implement won’t be outdated in the near future, and can be adjusted to accommodate growth.

      Another important topic to touch on is how difficult it can be to implement technology solutions when you’re not entirely sure what you need in the first place. An IT roadmap can help your business get the most out of its technology, taking into account where you want your organization to be over the next few years. If you’re ready to get started, reach out to us at 321-259-5500.

      Learn More

      Know someone who would benefit from TotalCareIT™? Let us know!

      Latest News

      TotalCareIT™ launches new website!

      TotalCareIT™ is proud to announce the launch of our new website at www.totalcareit.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

      Read more ...

      Account Login

      Remember me