VoIP - Total Care IT

Enhance Your Business Communication and Boost Customer Satisfaction with VoIP Phone Services

Upgrade to an enterprise-level phone system that enables seamless calls, conferences, and meetings from any internet-connected device.

Don’t let outdated phone lines hold your business back.

When customers can’t reach you, frustration builds on both sides. Stay ahead of the competition with cutting-edge communication technology.

Here are costly, time-consuming challenges slowing your business down:

Constantly worrying about missing critical business calls when staff are unavailable
High, unpredictable phone bills eating into your budget
Clients frustrated by long response times from customer service
Essential but tedious tasks like call accounting pulling your team away from growth-focused initiatives

Improved Collaboration

Empower your teams to make quicker decisions and deliver exceptional results, no matter their location or device.

Enhanced Efficiency

Boost productivity and prioritize growth-driven activities with intuitive, time-saving tools.

Cost Savings

Enjoy powerful features at a lower fixed monthly cost while reducing expenses on hardware and maintenance.

Streamline Communication with Business VoIP Phone Services.

Business VoIP is a modern, intuitive phone system that keeps your teams connected and enables seamless collaboration from anywhere, on any device.

1. What is VoIP and how does it work?

VoIP, or Voice over Internet Protocol, enables phone services over the internet. Unlike traditional phone lines, it offers flexibility and adaptability to meet your evolving business needs.

2. How is the call quality of a VoIP phone?

The quality of VoIP calls depends on the speed and stability of your internet connection. With sufficient upload and download speeds, VoIP delivers superior call clarity compared to traditional landlines, thanks to its enhanced audio bandwidth.

3. How many calls can I make at a time?

ITS 3CX allows for unlimited calls to be made. It is one of the strengths of the VoIP system in comparison to a traditional phone system. A typical VoIP phone supports three simultaneous calls, but this number can vary based on your device.

4. Can I keep my current phone number?

Yes, you can! ITS provides number porting services, allowing you to retain your existing numbers when transitioning to ITS 3CX.

5. What locations in FL does Total Care IT service?

Brevard County
Orange County
Indian River County
Osceola County
Polk County
St. Lucie County
Volusia County
Seminole County
Okeechobee County
Highlands County

CSAT Score

Google Rating

0 Star

Employee Engagement

10 /10

Begin Your IT Transformation in 3 Simple Steps

Connect

Schedule a meeting with our VoIP experts. We’ll begin to understand you and your goals.

Collaborate

Based on where you are, and where you want to go, Total Care IT will craft a tailored plan for a more robust IT system.

Cultivate

With TotalCare IT as your partner, your IT will drive your company’s success and future growth.

What Our Clients Are Saying

      EXCELLENT  
   Based on 23 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Julian Spratt 
 
 
 
 Trustindex verifies that the original source of the review is Google. Always and consistently helped with issues and they are promptly addressed and solved.  I'm always happy with the experience.
  
 
      Posted on Google  
   
   Carlotta Best 
 
 
 
 Trustindex verifies that the original source of the review is Google. Amazing support , always ready to assist , professional, patience, knowledgeable, and kind....Thanks guy's for being so efficient!!!!
  
 
      Posted on Google  
   
   Patrick Rohlinger 
 
 
 
 Trustindex verifies that the original source of the review is Google. Working with Charles Berry at Total Care IT in Melbourne Fl has been a pleasure. He is extremely knowledgeable in the IT Industry including Managed IT and Cyber Security. If your business is looking to take security to the next level then I definitely recommend giving them a call. Thank You Charles!
  
 
      Posted on Google  
   
   Mark Bay 
 
 
 
 Trustindex verifies that the original source of the review is Google. I have been a client of Total Care IT for almost fifteen years and while that speaks volumes I will add that these guys are top shelf. Their knowledge, patience with less IT inclined clients, and customer service is excellent. In all the years we have been with Total Care we have had minor security issues that were always resolved quickly and without internal disruptions or compromised data. We love Total Care IT!!
  
 
      Posted on Google  
   
   William Cobb 
 
 
 
 Trustindex verifies that the original source of the review is Google. Easy to contact, timely and proper resolutions to issues.
  
 
      Posted on Google  
   
   Georgia Kent 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great company!! Shorty is amazing!! Resolves issues efficiently and professionally and provides insight for increased performance!! Thank you, Shorty and the TotalCareIT Team!!
  
 
      Posted on Google  
   
   Justice Johnson 
 
 
 
 Trustindex verifies that the original source of the review is Google. TotalCareIT is very responsive, respectful, and helpful when it comes to customer service! They helped me a lot with my IT needs for my business structure, especially Charles Berry! He explained everything to me to where I could understand it and helped every step of the way. Thankful for companies like this.
  
 
      Posted on Google  
   
   Paul Gonzalez 
 
 
 
 Trustindex verifies that the original source of the review is Google. The Best

Your IT Solution is Just 3 Steps Away

Schedule a Quick Call

Begin with a non-technical, strategic discussion to help us fully understand your current IT situation. This conversation allows us to align our approach with your unique needs and goals, setting the foundation for effective, tailored IT solutions.

Get A Custom Roadmap

Our team will design a tailored action plan to demonstrate what optimized IT looks like for your organization. This roadmap outlines strategic steps to elevate your technology, streamline operations, and support your team's success.

Experience Better IT

We’ll manage a smooth transition to our IT services, ensuring minimal disruption and no hassle for your team. With clearly defined metrics for success, we’ll monitor progress and keep your IT running optimally, so you can stay focused on your core business.