The Florida IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At TotalCareIT™, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.



Who Are We?

It's Nice To Know Who You're Working With, We Get That

TotalCareIT™ understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied customers!

About TotalCareIT™
 

We are not your typical business, We are your business partners

We live by the idea that your business needs come first, so much so that our CEO Charles Berry has written a letter for you to read showing just how dedicated our team is to not only solving problems but your success!

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Our Difference
 

It's a Secret

Shhh, don't tell anyone we told you!

WARNING: We are about to let you in on a secret about how most computer companies really make their money! We will cover the three main types of IT companies and what you can expect out of them.

Discover What It Is!
 

Refer A Friend To TotalCareIT™!

Do you know someone who you think my benefit from our services? Let us know and we will get in touch with them!

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Refer a Friend
 
 

What Our Clients Say

  • Growth is No Challenge
    Orlando
    Dogipot

    Our company has been using TotalCareIT for over 10 years. They have done a great job navigating us through our growth and the IT needs that have come with it. TotalCareIT also has done an amazing job jumping right on things when we have had IT issues so that any business interruptions were minimized. Charles Berry and his team do a great job ...

  • Best Kept Secret
    Satphone Store

    TotalCareIT took over our complex network when our internal IT guy left 10 years ago. They started off by documenting the network and then swiftly made dramatic changes to simplify our infrastructure. I really thought they would just manage what we had as it was in their best interest financially. We really haven’t trusted IT before this as ju...

  • No Curveballs
    ABS Structural

    Due to an unexpected turn of events, we found ourselves in quick need of outsourcing our IT requirements. We were referred to Charles at TotalCareIT; he and Mark quickly jumped into action and seamlessly incorporated what was needed to secure our backup procedure and system updates. Any problems that occurred were dealt with in a swift and eff...

  • Do it Once and Do it Right
    Alpizar Law

    TotalCareIT has delivered fast reliable support since 2003. They manage our Cisco Unified Communications, our network servers and desktops. The have performed numerous reliable upgrades to our software and hardware over the years with attention cost and uptime. In 2010...

  • The Only Customer
    LB Auto Parts

    The people at TotalCareIT set the bar for what a real IT company should be.  Their level of expertise and their knowledge of all things technical are truly astounding.  Their dedication to you as a client will make you feel as though you are their only client, especially with their response time with IT needs or questions, big or small...

  • Out of the IT Business

    As an owner of NSI radiology, I know we are a highly tech dependent company.  With multiple locations in Florida, we found that in house IT could easily be compromised should something horrible happen to any of the people in IT. We needed documentation of our complex network, processes for support delivery, and to make sure that our custome...

Latest Blogs

How Does Your IT Stack Up to These Standards?

To help you out, we’ve assembled four of the big considerations you should make when weighing your options when choosing an MSP.

Industry Experience
Having an MSP with plenty of experience isn’t enough. You need to make sure that your MSP candidate has experience with the information technology needs of your particular industry. Otherwise, you may find yourself stuck with a provider who doesn’t have the know-how that comes from dealing with certain things hands-on.

Response Times
It’s one thing to work with a technology resource who knows what they’re doing, it’s another thing entirely to work with one who knows what they’re doing and gets right to doing it. Your time is valuable--too valuable to waste waiting for your IT management resource to start working on your problem, and the same goes for your employees. Time is money after all, so the longer it takes to return the given resource to productivity, the more it will cost.

Scope of Service
Returning to the thought of hiring a new employee, one of the big considerations that is taken into account is how well-rounded their experience is. After all, having an employee that can serve one purpose isn’t nearly as helpful as an employee who has the ability to step into whatever function you need them for. Your MSP should be the same way. Your company’s IT covers a wide range of solutions and devices, all of which your MSP should be able to manage and repair if needed.

On-site Services
While a great many IT issues can be identified and resolved remotely, there are some that need a hands-on approach. Your MSP needs to be willing and able to visit your location and attend to your technology issues if it should become necessary. While remote maintenance is preferable for many reasons, there are occasions that call for a technician to be present. You don’t want to find yourself without a reliable resource if your hardware is on the fritz and the only way to return to production is to have that hardware functional.

At TotalCareIT™, we hold ourselves to these considerations and strive to live up to them every day, making us an excellent candidate to fulfill your IT requirements. Give us a call at 321-259-5500 for more information.

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Tip of the Week: Excel-lent Keyboard Shortcuts

Before we get started, keep in mind that most keyboard shortcuts that work with Microsoft Word and other products in the Office suite will also work in Excel. We’re talking about the good old staples of Copy, Cut, Paste, Find, and so much more. Be sure to try out some of your favorites to see if they work in Excel, too.

Check Formulas in Cells
Excel doesn’t show you your formulas in the cells--it instead shows the results of the formulas. While you can click on the cell and view the formula bar at the top of the spreadsheet to see how the results are showing up, this can take some time if you’re checking an entire row or column. To toggle between a spreadsheet containing your values and your formulas, you can use the Ctrl + ` keyboard shortcut.

Place Borders Around Cells
If you’re not too concerned with the specific border you want for your cells, just use the keyboard shortcut Ctrl + Shift + 7. This will surround the selected cells with a nice, simple border that’s very minimalist, but gets the job done.

Remove Borders from Cells
There’s a keyboard shortcut to remove borders from cells, too. It’s as easy as pressing Ctrl + Shift + - (minus). It’s the perfect solution to a botched border job.

Select an Entire Row or Column
You can select the contents of an entire row by clicking on the first cell in the row and hitting Shift+Spacebar. On the other hand, you can do the same for a column by pressing Ctrl+Spacebar.

Format an Object or Chart
Let’s say you want to insert a picture or a chart into an Excel spreadsheet, but you don’t know how to format it. You can use the keyboard shortcut Ctrl+1 to bring up the proper formatting dialogue box.

Do you have a favorite Microsoft Excel shortcut? Leave it for us in the comments, and be sure to subscribe to our blog.

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Unpaid Invoices are a Major Problem For SMBs

Whether you own a business or work for one, you need the business to make money so you can make money and settle your finances and debts. This becomes challenging when the status quo dictates that payment terms can stretch the time for an invoice to be paid to up to three months. This delay between the transaction and the actual payment has led to many operational difficulties in many businesses.

There’s a good chance that you know about this from firsthand experience, as these difficulties are exceptionally common. Estimates have attributed 5 percent of the national gross domestic product to unpaid invoices. 81 percent of invoices are past due by 30 days or more, with the average small business waiting for approximately $84,000 to come in from invoices that have yet to be paid. This average business also only has about 27 days of assets saved.

Added up, estimates say that businesses were owed $825 billion in unpaid invoices in 2016.

It is pretty clear that outstanding invoices are a considerable problem for small businesses, and in some cases medium-sized establishments as well. Improvement and innovation simply can’t happen if all of a business’ funds are tied up in sustaining themselves as they wait for payment. When was the last time you had to postpone something as you waited for money to be available for it?

However, sometimes you have to spend money in order to make money. With the services we offer at TotalCareIT™, you can have your capital spend reduced by budgeting your IT costs into a predictable monthly rate. We’ll provide you with software that can help you keep track of from where, and when, you should expect a payment.

For more information about line of business applications and the other solutions we have available, give us a call at 321-259-5500.

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Know someone who would benefit from TotalCareIT™? Let us know!

Latest News

TotalCareIT™ launches new website!

TotalCareIT™ is proud to announce the launch of our new website at www.totalcareit.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

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