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The Florida IT Experts

We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

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Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Ensure peace-of-mind in any situation with the most complete data backup solution available.

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TotalCareIT has compiled information critical for distressed Florida Companies. Are you are worried about making payroll? Keeping the door open with critically lost revenue? There may be a silver lining here for your organization as your competition changes, organization are being re-invented and leveraging a new operational mobile workforce as the economy restarts. We operate in the world of information technology, we are used to changing rapidly, let us show you how.

First Order - Obtain Stabilization

Last week the CARES bill was signed into law.  We will not go into the bill’s specifics, but a decent summary can be found here:

In the text of this bill there is a provision for a one-time $10,000 payment called Emergency Economic Injury Grant.  This carries no repayment obligation whether or not you are successfully approved for an SBA Loan, or Payroll Grant.  Therefore, the call to action here is to immediately get the application process started, so if nothing else this $10,000 can be obtained as soon as possible. There are still questions:

Are loans going through the SBA, or the banks?

Should we file a loan application now or wait?

What if we need to lay off employees, should we hold off? 

Most likely this will go through the banks ultimately.  Here is our guidance on what to do as it currently stands. 

Steps we believe should be taken at this time:

  1. We believe it’s imperative that every business get an initial loan application filed with the SBA.  The process may ultimately go through an SBA-approved lender, but it’s best to get into their system as soon as possible by filing with the SBA, even if ultimately you are seeking a forgivable loan for retaining employees.  We believe getting these in sooner rather than later will help achieve a favorable result. 
  2. The instructions on how to submit a loan application are changing rapidly.  The latest more streamlined application process to be found at
  3. On Form 5 where it lists “Amount of Loss” in section 15, leave this blank for now.  This may not be needed, ultimately.  And we are seeking guidance on how to measure potential future losses, such as project work that might not occur or loss of recurring revenue that is not yet reflected in your financial statements.  At a minimum I would ask for 2.5 times your average monthly payroll for a trailing 12 months.
  4. Once this step is complete, make arrangements to speak to your local banking institution if they are an SBA approved lender.  Sooner the better, as it may take weeks to get an appointment to go through this process.
  5. Once complete, please upload these two documents on the SBA website.  If you get an error, it may be because of the volume of activity, so keep trying until you have received confirmation.  The upload portal is located at, see screenshot below.





6. Take the forms you sent to the SBA, Form 5 and Form P-019, with you to the bank along with your payroll records and revenue history   for the past 24 months or so. Also bring anything else the bank asks you to bring.  Explain to the bank that you did submit an initial application with those forms, and provide them with your application/confirmation number if you receive one from the SBA.

I believe that this will put you in the best position to obtain a disaster loan at favorable terms, while part or all of that loan may be converted to a grant when used for payroll, rent, mortgage interest, and utility payments.  As you go through the process, please pay special attention to these requirements for loan forgiveness to ensure you can obtain that at a later date.  We should be cautious about layoffs until these requirements are better understood.

When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At TotalCareIT™, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

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        Due to an unexpected turn of events, we found ourselves in quick need of outsourcing our IT requirements. We were referred to Charles at TotalCareIT; he and Mark quickly jumped into action and seamlessly incorporated what was needed to secure our backup procedure and system updates. Any problems that occurred were dealt with in a swift and eff...

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