The Florida IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At TotalCareIT™, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

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      Who Are We?

      It's Nice To Know Who You're Working With, We Get That

      TotalCareIT™ understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied customers!

      About TotalCareIT™
       

      We are not your typical business, We are your business partners

      We live by the idea that your business needs come first, so much so that our CEO Charles Berry has written a letter for you to read showing just how dedicated our team is to not only solving problems but your success!

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      Our Difference
       

      It's a Secret

      Shhh, don't tell anyone we told you!

      WARNING: We are about to let you in on a secret about how most computer companies really make their money! We will cover the three main types of IT companies and what you can expect out of them.

      Discover What It Is!
       

      Refer A Friend To TotalCareIT™!

      Do you know someone who you think my benefit from our services? Let us know and we will get in touch with them!

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      Refer a Friend
       
       

      What Our Clients Say

      • Growth is No Challenge
        Orlando
        Dogipot

        Our company has been using TotalCareIT for over 10 years. They have done a great job navigating us through our growth and the IT needs that have come with it. TotalCareIT also has done an amazing job jumping right on things when we have had IT issues so that any business interruptions were minimized. Charles Berry and his team do a great job ...

      • Best Kept Secret
        Satphone Store

        TotalCareIT took over our complex network when our internal IT guy left 10 years ago. They started off by documenting the network and then swiftly made dramatic changes to simplify our infrastructure. I really thought they would just manage what we had as it was in their best interest financially. We really haven’t trusted IT before this as ju...

      • No Curveballs
        ABS Structural

        Due to an unexpected turn of events, we found ourselves in quick need of outsourcing our IT requirements. We were referred to Charles at TotalCareIT; he and Mark quickly jumped into action and seamlessly incorporated what was needed to secure our backup procedure and system updates. Any problems that occurred were dealt with in a swift and eff...

      • Do it Once and Do it Right
        Alpizar Law

        TotalCareIT has delivered fast reliable support since 2003. They manage our Cisco Unified Communications, our network servers and desktops. The have performed numerous reliable upgrades to our software and hardware over the years with attention cost and uptime. In 2010...

      • The Only Customer
        LB Auto Parts

        The people at TotalCareIT set the bar for what a real IT company should be.  Their level of expertise and their knowledge of all things technical are truly astounding.  Their dedication to you as a client will make you feel as though you are their only client, especially with their response time with IT needs or questions, big or small...

      • Out of the IT Business

        As an owner of NSI radiology, I know we are a highly tech dependent company.  With multiple locations in Florida, we found that in house IT could easily be compromised should something horrible happen to any of the people in IT. We needed documentation of our complex network, processes for support delivery, and to make sure that our custome...

      Latest Blogs

      Have You Lost Control Of Your Network?

      You depend on your network, without it, your end users wouldn’t be able to make your business successful. Network issues reduce your employees’ abilities to complete their work, assuming they have enough access to do anything at all. Adding to this stress is the fact that you will no longer have access to any of your applications that are hosted in the cloud. If any of these applications are business critical, your operations will not be able to continue.

      However, by properly managing and maintaining your network, these kinds of issues may be avoided. This is accomplished due to the improvements to internal performance a managed network can experience, as well as the improvements to the network’s security.

      Network management and maintenance covers a wide variety of activities that your network will require, including:

      • Updates to your operating system, software, and drivers.
      • Regular patches to resolve cybersecurity vulnerabilities.
      • Maintaining the network’s antivirus software.
      • Mitigating hard drive failures through preventative measures.
      • Managing regularly tested backup solutions to protect essential data.

      This may seem to be a considerable list, especially considering how many other responsibilities you have that are necessary to maintain business operations. However, it cannot be ignored that an improperly managed network can swiftly cause a business to fail.

      As an example, let’s consider the downtime that occurs when a network fails for a lengthy period of time. Whether it’s due to a failing piece of network equipment, or another network implement being mishandled or misconfigured, issues like these are more and more likely to occur if a network isn’t managed properly.

      However, you still have a business to run, so you likely don’t have the time to see that these issues are handled. If this is the case, put your trust in the professionals at TotalCareIT™. With our remote monitoring and maintenance services, we can make sure that your business network is well managed and protected against external threats, and that an unknown issue isn’t sapping your staff’s productivity. Give us a call today at 321-259-5500.

      Learn More

      Are You Prepared For Incoming Threats To Your Systems?

      A UTM combines several enterprise-grade security solutions and delivers them in one compact package. Included in a UTM is a firewall, antivirus solution, spam blocker, and content filter. These four solutions combined are the ideal approach to small business network security.

      Set Up a Firewall
      The firewall is like a bouncer to your network, scanning any incoming or outgoing traffic for threats or notable inconsistencies. By limiting the data flowing into and out of your network, you can effectively mitigate many attacks before they come to fruition. Of course, even the best firewalls can’t keep out every single threat, which is why the rest of the UTM’s functionality is especially important.

      Implement an Antivirus Solution
      While most desktops come with consumer-grade free antivirus, you don’t want to rely on this to protect your business from online threats. They provide, at best, passable protection. An enterprise-grade antivirus solution can scan your system to identify known threats on your network, including viruses, malware, and so much more. A specialized tool is often the only way to identify some threats that may remain undetected, so a comprehensive antivirus solution is much desired for any security-minded business.

      Keep Spam Out of Your Inbox
      Spam is not just a waste of time, it is also a threat to your business’s network security. All it takes is one employee clicking the wrong link or downloading the wrong attachment to compromise data and expose it to threatening entities. Furthermore, spam is the preferred method of spreading malware and viruses, specifically because many messages can be sent all at the same time. The best way to protect your organization is to keep spam out of your inboxes in the first place with spam protection.

      Filter the Web’s Endless Content
      The Internet is a place filled with endless possibilities and opportunities, but not all of them are great for your business. Some content on the Internet can be malicious in nature, including websites designed to harvest credentials and websites laden with malware or viruses. A web content filter can keep your employees away from unsafe or wasteful online content, and it can be implemented on a per-user basis.

      What is the state of your business’s network security? TotalCareIT™ can help your business optimize it to ensure that you minimize the chances of a data breach. Proactive measures can go a long way toward securing your organization, so reach out to us today to get started.

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      Tip of the Week: Practices to Improve Time Management

      The Power of Planning
      The first step to being able to manage time in the office is to know how much time is available to you. Chart out your week and annotate crucial points in time, like meetings and deadlines, to establish how much time is left in the workweek.

      Once you’ve done so, look at the tasks that you have queued. Which ones need to take priority? Plan to attend to those tasks first. The same goes for responsibilities you have that others in the organization need you to complete before they can begin--accomplishing them first ensures that you aren’t affecting another person’s productivity.

      Rather than making a to-do list, take the extra step and schedule out your week. Not only will you have a plan as you tackle your tasks, this also allows you to adjust your behaviors to ensure that you are at the top of your game as you do so. For example, if you know you will be in meetings all day on a given Wednesday, you can set aside some time Tuesday afternoon to ensure you are up-to-speed on what the meetings will cover.

      Simplification
      A lot of time management is dedicated to determining whether or not your time needs to be invested in a given activity. Much like the process of planning out which of your responsibilities take priority, instead plan how you approach these priorities a little better. Are there extra, unnecessary steps that accomplish little more than holding up the workflow? Eliminating steps like these and focusing closely on improving the process even more can result in considerable time savings that were just going to waste before.

      It also helps to focus more closely on your regularly scheduled tasks, as well. By committing to them and devoting your full attention to them, they can be completed more efficiently and with better accuracy.

      Keeping Resources From Turning Into Problems
      Communication is essential in any office environment, but only that which directly relates to office activities. A cell phone is a great example of a piece of technology that can serve as a distraction from the tasks at hand. Since it is unlikely that a business contact will be calling you on it during business hours, there’s minimal reason to look at it. Reserve its use for during breaks, and that’s one less distraction to take away from your focus.

      However, not all time management issues are derived from issues with managing time. Instead, they often are a result of problems with the company’s IT and its management. Mismanagement of an information technology setup will waste time by preventing employees from accessing the programs and data they need to do their jobs, effectively eliminating any good that the above time management boosters may have contributed.

      TotalCareIT™ can help. We’ll see to it that your internal systems are properly put together and that your IT is functioning, so that you can focus on putting your newly gained time to good use. To get started, call us at 321-259-5500.

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      Know someone who would benefit from TotalCareIT™? Let us know!

      Latest News

      TotalCareIT™ launches new website!

      TotalCareIT™ is proud to announce the launch of our new website at www.totalcareit.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

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