The Florida IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At TotalCareIT™, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

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      Who Are We?

      It's Nice To Know Who You're Working With, We Get That

      TotalCareIT™ understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied customers!

      About TotalCareIT™
       

      We are not your typical business, We are your business partners

      We live by the idea that your business needs come first, so much so that our CEO Charles Berry has written a letter for you to read showing just how dedicated our team is to not only solving problems but your success!

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      Our Difference
       

      It's a Secret

      Shhh, don't tell anyone we told you!

      WARNING: We are about to let you in on a secret about how most computer companies really make their money! We will cover the three main types of IT companies and what you can expect out of them.

      Discover What It Is!
       

      Refer A Friend To TotalCareIT™!

      Do you know someone who you think my benefit from our services? Let us know and we will get in touch with them!

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      Refer a Friend
       
       

      What Our Clients Say

      • Growth is No Challenge
        Orlando
        Dogipot

        Our company has been using TotalCareIT for over 10 years. They have done a great job navigating us through our growth and the IT needs that have come with it. TotalCareIT also has done an amazing job jumping right on things when we have had IT issues so that any business interruptions were minimized. Charles Berry and his team do a great job ...

      • Best Kept Secret
        Satphone Store

        TotalCareIT took over our complex network when our internal IT guy left 10 years ago. They started off by documenting the network and then swiftly made dramatic changes to simplify our infrastructure. I really thought they would just manage what we had as it was in their best interest financially. We really haven’t trusted IT before this as ju...

      • No Curveballs
        ABS Structural

        Due to an unexpected turn of events, we found ourselves in quick need of outsourcing our IT requirements. We were referred to Charles at TotalCareIT; he and Mark quickly jumped into action and seamlessly incorporated what was needed to secure our backup procedure and system updates. Any problems that occurred were dealt with in a swift and eff...

      • Do it Once and Do it Right
        Alpizar Law

        TotalCareIT has delivered fast reliable support since 2003. They manage our Cisco Unified Communications, our network servers and desktops. The have performed numerous reliable upgrades to our software and hardware over the years with attention cost and uptime. In 2010...

      • The Only Customer
        LB Auto Parts

        The people at TotalCareIT set the bar for what a real IT company should be.  Their level of expertise and their knowledge of all things technical are truly astounding.  Their dedication to you as a client will make you feel as though you are their only client, especially with their response time with IT needs or questions, big or small...

      • Out of the IT Business

        As an owner of NSI radiology, I know we are a highly tech dependent company.  With multiple locations in Florida, we found that in house IT could easily be compromised should something horrible happen to any of the people in IT. We needed documentation of our complex network, processes for support delivery, and to make sure that our custome...

      Latest Blogs

      How Rogue Software Makes PC Problems Worse

      Basically, rogue software takes advantage of the fact that online threats are more prevalent than ever. Considering how hyped up any and all data breaches are in the news, it’s natural that the average user will trust their computer when a message appears telling them that they have to download the latest antivirus software to protect themselves. Little do they know that this supposed antivirus program is actually malware in disguise.

      Rogue security software is also known as scareware, which is a software that scares its victims with misleading rhetoric, convincing them that they need to download something, or else. Rogue software is usually designed in a way which provides those who spread it a type of commission--which only encourages the spread of such malware.

      Sometimes the root problem of rogue software is even more concerning than meets the eye. One particular rogue software scam involves reporting issues that don’t even exist, or issues that were downloaded by the software itself. Other variations of the threat will ignore active issues on your PC, so that they can continue to become a problem; there are even some that keep you from downloading legitimate antivirus, to the point where you can’t even access the websites of reputable antivirus vendors.

      Though law enforcement has taken steps to get to the bottom of this scam, the only surefire way of keeping yourself safe is to stay on the lookout for anything strange. Kaspersky Labs has released a great list of all the currently known security software which you can review for yourself.

      If you want to avoid rogue software for your organization, reaching out to TotalCareIT™ can yield promising results. We can help you keep your network safe from not just these threats, but many more. To learn more about enterprise-level security measures, reach out to us at 321-259-5500.

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      Tip of the Week: Use Windows Start Menu to Search Your PC and the Web

      As the more recent versions of Windows were developed, the Start menu was given a very useful utility in the built-in Search option. It is able to search not only documents, but also online, to find what the user is looking for, this nifty utility provides an essential function with the convenience that a user should expect from a modern computer.

      It’s extremely easy to use. All you have to do is press the Windows key to access your computer’s menu. Then, you can simply start to type the name of what you are looking for. Like most searches, you will be presented with suggested results based on what you have typed. For example, if you were to type in location, your results might include things like Location Privacy settings, as well as a few other options to change settings like change your country or region, default save locations, clear location history, and taskbar location on screen.

      Not only that, but you can also use this feature to run a quick web search with just a few keystrokes. However, this does default to opening the Edge browser, so this may or may not be something that interests all users.

      Your results can be more focused by making a few simple adjustments to the search filters. For example, if you knew you were looking for a document with a particular word in the title, you could type in that word and then, by clicking into the Filters menu, adjust where the search targets.

      For those of you who aren’t too shy to speak directly to your Windows 10 PC, and you have a built-in microphone, you can start by saying “hey Cortana” and perform your search. The latest Creators update pushed out by Microsoft added many new improvements and features to Cortana.

      How much faster do you see your browsing becoming thanks to this quick and easy search functionality? Let us know in the comments!

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      How Do You Feel About ISPs Selling Your Internet Browsing History?

      The huge levels of dissent surrounding this issue boil down to concerns over privacy. While the proposed rules didn’t necessarily prevent ISPs from selling your data for monetary gain, they would have required the ISP to secure permissions from you before they did so. The relationship between ISPs, the Federal Communications Commission (the FCC), and the Federal Trade Commission (the FTC) also played a major role. Many politicians who were opposed to these new rules felt that the FCC had no business determining rules for ISPs, as they felt that responsibility for that was better managed by the FTC.

      This opinion was shared by the current chairman of the FCC, Ajit Pai. However, while the FCC no longer has the authority to forbid ISPs from selling their user’s browsing data to advertisers, no power has been given to the FTC to prevent such activity, either.

      The government’s actions have provided ISPs with the same abilities as search engines and social media sites, with a few changes. First of all, search engines and social media do not require any sort of purchase, which leads to an implied agreement that in exchange for their free services, they may use your browsing data to personalize the results they show you (although this personalization does allow marketers to target specific demographics of users, which is a very powerful tool for businesses that many users feel is invasive). ISPs, on the other hand, do charge for their services, meaning that this ruling effectively allows ISPs from making twice the profit from you. Furthermore, instead of just tracking your history on select sites and services, an ISP has access to analyze your entire surfing history and profit off of it.

      So what does this all mean to you?
      Well, that depends. It is possible that ISPs will target online advertisements based on your individual browsing history, emphasizing products and services that you have shown some interest in before. This isn’t new. Amazon, for example, has mastered this through the use of remarketing. While this could presumably lead to an improved browsing experience for many, there is considerable pushback coming from many advocates for privacy.

      This is largely due to the fact that your ISP could harvest this data from almost anywhere, including your personal email accounts and any other online activity, in order to sell it, or at least allow marketers to capitalize on it. Depending on the data collected, this could potentially include personally identifiable information or sensitive account credentials--which could then be up for sale to whomever wanted to buy them from the ISP. Even if we weren’t worried about ISPs selling this type of sensitive data, it opens up another potential way for hackers to gather that data, if the ISP is lax on security.

      This isn’t the only advantage the ISP gains, either. Under the rules that were scrapped, an ISP would have been required to alert their customers of a data breach. Arguing that this would only lead to ‘notification fatigue,’ the ISPs were also able to remove these rules, meaning that they are no longer obligated to inform you should your data be at risk.

      So, how can you prevent your sensitive information from being collected?
      Unfortunately, that may be easier said than done. While ISPs still have free reign to collect your browsing data as they please, they are not able to do so if you opt out. This is not to say that all ISPs have made opting out easy, so you may have to make a phone call, and you have to take them at their word that they are no longer tracking you.

      There are also some ISPs who are opposed to the privacy repeal, but around 80 percent of Americans have only one or two options for broadband in their area.

      Utilizing a virtual private network is another option available to you, but this approach isn’t without its drawbacks, either. Just as an ISP can, a third-party VPN can access and sell your browsing data, if they so choose. For a personal user, a VPN can be costly and cumbersome, however businesses do benefit from them every day. Tor browsing is another option, although it is more complicated, slower, and can potentially be unsecure.

      In short, there really isn’t an easy, guaranteed way to secure your browsing history against the peeping eyes of your ISP. All you can do is implement some of these methods to defend yourself to the best of your ability.

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      Know someone who would benefit from TotalCareIT™? Let us know!

      Latest News

      TotalCareIT™ launches new website!

      TotalCareIT™ is proud to announce the launch of our new website at www.totalcareit.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

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