Co-Managed IT – Total Care IT

Enhance Your IT Efficiency with Professional Co-Managed Support

Why get bogged down with routine tasks? Co-Managed IT services from Total Care IT lets your team focus on high-priority projects while we handle the rest.

Enhance Your IT Team's Potential

Co-Managed IT strengthens your current IT team. With our support and expertise, your team will be empowered to meet the evolving needs of your growing business.

Equip your team to become the IT powerhouse you need by addressing:

Insufficient backup solutions
Limited bandwidth for optimal performance
Lack of after-hours IT support
Extended work hours on nights and weekends
Delayed or incomplete projects
Outdated security measures and preventative protocols

Plan and Strategize

Together, we’ll shape the future. Our team will collaborate with yours to create a strategy that aligns your IT with your business goals.

Prepare for Special Projects & Augmentation

As your business evolves, so do your needs. We provide the expertise and tools necessary to support and manage new projects as they arise.

Enable Escalation & Proactive Support

When challenges emerge, our teams work alongside yours. We step in to provide support, fill gaps, and ensure smooth operations.

Monitor & Automate

Streamline your processes, gain valuable insights, and leverage the same advanced tools we use to build and maintain a strong IT infrastructure.

Accelerate Your Business Growth: Harness Our IT Expertise to Drive Expansion

Integrate Co-Managed IT and take your business beyond the ordinary.

1. What is Co-Managed IT?

Co-managed IT is a collaboration between your in-house IT team and an external partner. It’s a cost-effective solution for growing businesses to access additional manpower, specialized expertise, and advanced IT management and automation tools, all without the expense of purchasing expensive hardware or software or the challenge of hiring, managing, and retaining a large IT staff.

Many businesses like yours face the challenge of needing professional-grade IT support but struggle to afford the necessary tools, software, and staff. That’s why we developed Co-Managed IT as a solution.

2. What are the benefits of Co-Managed IT?

An instantly accessible team of skilled IT professionals. As a Co-Managed IT client, your IT lead will have direct access to a wealth of expertise to quickly identify solutions, seek advice on unfamiliar issues, and determine the best technologies for your business—without the need to research everything themselves.
No additional staff on your payroll. Recruiting and retaining top IT talent is challenging and costly. With Co-Managed IT, you avoid the overhead, expenses, and risks associated with maintaining a large IT department. You won’t have to worry about losing valuable resources due to personal leave or illness.
Instant access to powerful IT automation and management tools. These tools allow you to resolve employee issues faster, improve communication, and enhance the overall efficiency of your IT department. These advanced tools would be too costly for your business to acquire independently, but they are included in our Co-Managed IT program.
24/7 offsite support. In the event that your IT leader is unavailable due to an incident or disaster, we provide immediate support to ensure operations continue smoothly and prevent disruption.
More experts focused on your cybersecurity. You’ll have greater peace of mind knowing that we’re helping protect your business from cyber-attacks, outages, and data loss. We assist your IT leader in implementing cutting-edge cybersecurity measures to prevent or reduce the impact of ransomware or security breaches. Additionally, we offer end-user awareness training and help you establish safeguards to prevent employees from compromising your network’s security.
No long-term contracts. We offer flexible support that adapts to your needs, allowing you to scale up or down as necessary without being tied to long-term commitments.

3. Who is a good fit for Co-Managed IT?

Companies in need of strategic IT planning support.
Co-Managed IT services provide expert guidance for developing long-term IT strategies, aligning technology initiatives with business goals, planning infrastructure upgrades, and advising on key technology investments.
Teams requiring assistance with daily operations.
If your in-house IT staff excels at high-level strategic projects but needs help with routine tasks, Co-Managed IT can support by troubleshooting issues, providing help desk services, handling software upgrades, managing data backups, maintaining hardware, and more.
IT departments lacking specialized cybersecurity, server maintenance, or compliance expertise.
Does your IT team handle basic support but lack the expertise for advanced cybersecurity, server management, cloud technologies, or compliance? Co-Managed IT can supplement your team’s skills, ensuring these critical areas are covered.
Rapidly growing businesses.
Fast-growing companies need to scale IT resources quickly. Co-Managed IT services provide the support needed during this expansion phase, helping you manage IT operations until your internal team is ready to take over.
Organizations with inefficient internal IT systems.
If you have a capable IT team but need professional-grade software tools and support, Co-Managed IT can assist with configuring and training your staff on how to use these tools effectively, improving overall efficiency.
IT teams without escalation support.
If your IT team faces complex issues they can’t resolve, having access to escalation resources can significantly improve efficiency. Co-Managed IT offers higher-level expertise and can train your team to handle future challenges.

4. What are the misconceptions about Co-Managed IT?

Co-Managed IT is NOT about replacing your IT leader or taking over your IT department’s responsibilities.

It’s also NOT a one-time, project-based engagement where we offer limited support for an event and then leave your team to handle it alone.

The Co-Managed IT model doesn’t replace your IT staff; it enhances them.

We fill in the gaps, provide top-tier tools and training, and empower your team to be more proactive and strategic.

This approach boosts their productivity, reduces burnout, and keeps them motivated, ensuring they stay with you for the long term.

5. What locations in FL does Total Care IT service?

Brevard County
Orange County
Indian River County
Osceola County
Polk County
St. Lucie County
Volusia County
Seminole County
Okeechobee County
Highlands County

CSAT Score

Employee Rating on Glassdoor

0 /5

Google Rating

0 Star

Employee Engagement

10 /10

Begin Your IT Transformation in 3 Simple Steps

Connect

Schedule a meeting with our Co-Managed IT experts. We’ll begin to understand you and your goals.

Collaborate

Based on where you are, and where you want to go, Total Care IT will craft a tailored plan for a more robust IT system.

Cultivate

With TotalCare IT as your partner, your IT will drive your company’s success and future growth.

Testimonials

TotalCareIT has been a game-changer for our law firm. Their team goes above and beyond in ensuring our IT infrastructure is secure, reliable, and fully optimized. With TotalCareIT managing our systems, we’ve been able to focus on our clients without worrying about downtime or security breaches. Their proactive support has been crucial in safeguarding our sensitive data, and we’re confident in their ability to keep us protected in the long run.

As a construction company, staying on top of deadlines is critical, and TotalCareIT has played a key role in keeping our IT systems running smoothly. They’ve taken the time to understand our unique needs, providing us with tailored solutions that keep us connected and secure, even on remote job sites. With their ongoing support, we've eliminated IT headaches and can focus on delivering quality projects on time.

TotalCareIT has truly transformed the way we operate. From providing reliable cloud services to comprehensive cybersecurity measures, their team ensures our business runs efficiently without any IT distractions. They offer personalized service, always ready to assist when we need it. I couldn’t be happier with the level of support and care they’ve provided.

Your IT Solution is Just 3 Steps Away

Schedule a Quick Call

Begin with a non-technical, strategic discussion to help us fully understand your current IT situation. This conversation allows us to align our approach with your unique needs and goals, setting the foundation for effective, tailored IT solutions.

Get A Custom Roadmap

Our team will design a tailored action plan to demonstrate what optimized IT looks like for your organization. This roadmap outlines strategic steps to elevate your technology, streamline operations, and support your team's success.

Experience Better IT

We’ll manage a smooth transition to our IT services, ensuring minimal disruption and no hassle for your team. With clearly defined metrics for success, we’ll monitor progress and keep your IT running optimally, so you can stay focused on your core business.