Trusted IT Support for Idaho Businesses
Total Care IT has teamed up with TotalCareIT.net to bring industry-leading IT services to businesses throughout Idaho.
With offices in Boise and Idaho Falls, we deliver responsive, proactive managed IT support and cybersecurity solutions that keep organizations secure, productive, and ready for growth.
Idaho Falls – 428 Park Ave, Ground Level, Idaho Falls, ID 83402
Boise – 4883 W Malad St, Suite D, Boise, ID 83705
Managed IT & Cybersecurity Built for Idaho
In today’s business environment, technology isn’t just support, it’s a strategic asset. That’s why Total Care IT offers more than break-fix helpdesk support. From 24/7 system monitoring and help desk support to advanced cybersecurity, cloud services, and strategic technology planning, we help Idaho businesses reduce downtime, improve security posture, and align IT with long-term goals.
We work with small and mid-sized organizations across industries like manufacturing, construction, engineering, and professional services — especially where every minute of uptime and every layer of security matters. Our proactive approach means we address issues before they impact your business and help your team focus on what matters most.
Together with TotalCareIT.net, Total Care IT combines local presence with deep technical expertise, providing fast response times, clear communication, and technology strategies that support growth across Idaho. Whether your organization is in the Treasure Valley, Eastern Idaho, or is operating across multiple locations, we’re here to make IT predictable, secure, and supportive of your success.
Providing IT Support Across the Treasure Valley and Eastern Idaho
Why Idaho Businesses Choose Us
Proactive, security-first IT management that prevents issues before they disrupt operations.
Fast response times with responsive help desk support and on-site service when needed.
Local support teams in Boise and Idaho Falls providing both remote and in-person assistance.
Scalable managed IT, cybersecurity, and cloud solutions designed for growing Idaho businesses.
Strategic IT planning that aligns technology with long-term business goals.
Co-managed IT options for organizations with internal IT teams needing additional expertise.
24/7 monitoring to reduce downtime and keep systems secure and optimized.
Disaster recovery and data backup solutions to protect critical business information.
Partner with Experienced IT Professionals
At TotalCare IT, our team of IT experts brings the skills and expertise needed to excel in their roles. We not only meet industry standards but also aim to exceed the expectations of our clients, delivering exceptional service tailored to your business’s unique needs.
Our Core Values:
Think Like a Problem-Solver
We view challenges as opportunities to grow and innovate. By staying proactive and resilient, we empower ourselves to overcome obstacles and make progress, leaving negativity and unnecessary drama behind.
Embrace Feedback
Every piece of feedback is a chance to improve. We listen with an open mind, appreciating input as a tool for learning and development. By accepting feedback without judgment, we create pathways for personal and professional growth.
Prioritize Integrity in Decisions
Our choices reflect a commitment to doing what’s right for the company, our clients, and ourselves. We strive to find the balance that benefits all stakeholders while upholding our values.
Supporting Businesses with Reliable IT Management and Security
Your time and resources shouldn’t be wasted on figuring out your IT needs. Let TotalCare IT deliver tailored solutions, enabling you to focus on running and scaling your business.
Our mission is centered on your success—providing IT strategies that align with your unique business goals.
With a dedicated, small-team approach, we treat you as a valued partner, not just another client.
Combining local expertise with national capabilities, we ensure your IT systems are expertly managed and secure, giving you peace of mind and the freedom to grow.
What Our Clients Are Saying
EXCELLENT Based on 23 reviews Posted on Julian SprattTrustindex verifies that the original source of the review is Google. Always and consistently helped with issues and they are promptly addressed and solved. I'm always happy with the experience.Posted on Carlotta BestTrustindex verifies that the original source of the review is Google. Amazing support , always ready to assist , professional, patience, knowledgeable, and kind....Thanks guy's for being so efficient!!!!Posted on Patrick RohlingerTrustindex verifies that the original source of the review is Google. Working with Charles Berry at Total Care IT in Melbourne Fl has been a pleasure. He is extremely knowledgeable in the IT Industry including Managed IT and Cyber Security. If your business is looking to take security to the next level then I definitely recommend giving them a call. Thank You Charles!Posted on Mark BayTrustindex verifies that the original source of the review is Google. I have been a client of Total Care IT for almost fifteen years and while that speaks volumes I will add that these guys are top shelf. Their knowledge, patience with less IT inclined clients, and customer service is excellent. In all the years we have been with Total Care we have had minor security issues that were always resolved quickly and without internal disruptions or compromised data. We love Total Care IT!!Posted on William CobbTrustindex verifies that the original source of the review is Google. Easy to contact, timely and proper resolutions to issues.Posted on Georgia KentTrustindex verifies that the original source of the review is Google. Great company!! Shorty is amazing!! Resolves issues efficiently and professionally and provides insight for increased performance!! Thank you, Shorty and the TotalCareIT Team!!Posted on Justice JohnsonTrustindex verifies that the original source of the review is Google. TotalCareIT is very responsive, respectful, and helpful when it comes to customer service! They helped me a lot with my IT needs for my business structure, especially Charles Berry! He explained everything to me to where I could understand it and helped every step of the way. Thankful for companies like this.Posted on Paul GonzalezTrustindex verifies that the original source of the review is Google. The Best
Your IT Solution is Just 3 Steps Away
Proven Success: 98% Client Satisfaction
At TotalCareIT, we recognize the essential role technology plays in your company’s growth.
Picture a scenario where:
- Your IT challenges are swiftly resolved by a team that understands your business inside and out.
- You have access to friendly, expert support around the clock, wherever you are.
- You can rest easy knowing your IT systems are managed by trusted professionals.
Ready to leverage technology for your business growth?
Contact us today for a free technology assessment and get the insights you need to tackle your network and security challenges.