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About Us

Senior Systems & Network Engineer

Firm:

TotalCareIT™


Category:

Sales


Created:

10-30-2019


Hits:

1118


Experience:

Senior (5+ years of experience)


Work city:

Melbourne, FL


Work start:

10-30-2019


Benefits Offered: 401K, Medical

Employment Type: Full-Time

JOIN A WINNING TEAM!

Do you love a culture of fun, challenge, and growth with a laser focus on client experience?

Do you have a keen understanding of business technologies and how to maximize their efficiency for users?

Do you strive for excellence and thrive in a team-based environment?

Do you love to challenge yourself while helping motivate and mentor others?

Are you tired of spinning your wheels and want to work in an environment that wants and needs you to succeed?

If all of this applies to you - you want to work at Total Care IT!

Total Care IT is a growing company looking for amazing people who wish to be an important part of creating something great. We believe in teamwork and want team players. We have an immediate opening for an experienced Senior Systems & Network Engineer. If you’re a talented IT professional and you are ready to advance your career, we’d like to talk to you! This challenging and rewarding opportunity will expose you to the latest technologies across our broad client base. The position will allow you utilize your technical expertise and outstanding customer service while being part of a highly skilled team.

WHY SHOULD YOU JOIN Total Care IT?

  • You will work with an awesome team of dedicated IT Professionals
  • This opportunity will expose you to a variety of projects and the latest technologies that will allow you to learn and evolve your IT skills, as well as your business acumen.
  • We recognize and reward talent.
  • We invest in our employees’ professional growth, making them more knowledgeable and valuable within the industry.
  • Our employees are constantly encouraged and challenged to take their careers to the next level.
  • Our employees are uniquely positioned to help drive growth, creating new opportunities for the entire team.
  • We have a strong business plan with clear objectives, and a team that is fully aligned with our mission to help us get there.
  • Our leaders have the vision, passion and experience to continue driving our company forward, making Total Care IT an exciting place to work.
  • You'll be part of a winning team, and enjoy a great work environment and culture!

To the Successful Candidate we offer:

  • A competitive salary commensurate with experience
  • Unlimited reimbursement for continued education in technology. The better you become, the better we become.
  • Professional advancement and your roadmap to the future will be discussed and tracked with your manager on each and every quarterly review.

Our Senior Systems & Network Engineer is responsible designing, scoping, and planning complex IT Infrastructure upgrade/migration technology projects for our diverse client base. This position requires a high level of technical skill in both Microsoft Server technologies along with significant networking and security abilities. In addition, amazing Customer Service skills, a well-rounded technical background, strong business intuition, excellent communication skills, and the ability to communicate professionally at all levels of a corporate structure are all required to succeed in this challenging and rewarding position.

THE Senior Systems & Network Engineer MUST

  • Be Positive and provide amazing customer service to our clients and staff
  • Strive for Personal Accountability
  • Take direction and constructive criticism with a positive “can do” attitude
  • Communicate effectively utilizing various mediums including phone, email, and a service ticketing system.
  • Effectively document client IT environments, applications, and resolution steps in our document management system
  • Collaborate with other team members to resolve IT issues and escalate matters when needed
  • Pay attention to detail and complete task per defined process
  • Design, scope, plan, and execute complex technology projects in a professional and timely manner
  • Ensure all Service Level Agreement Targets are met
  • On a rotation basis provide afterhours Customer Support.
  • Travel to client sites to provide IT service if needed/ assigned
  • Learn our company way of delivering world class service to ensure alignment with our team, including: our technologies, processes, and metrics for success
  • Have a flexible attitude, be creative, and have fun!


QUALIFICATIONS

  • The successful candidate must possess a minimum of 5 years of full-time hands-on experience managing business class network infrastructure and LAN/WAN technologies.
  • One or more technical certifications (MCP, MTA, MCSA, MCSE, CCNA, CCA, VCP)

Technical Experience:

  • Experience managing/troubleshooting Microsoft Windows Server 2012/2016
  • Proficient with Active Directory Administration and Group Policy Management
  • Proficient with PowerShell scripting
  • Proficient LAN/ WAN Network Connectivity Troubleshooting Experience
  • Proficient managing and configuring Hyper V
  • Proficient configuring/troubleshooting Firewalls
  • Proficient configuring/troubleshooting Network Switches including VLANs
  • Experience with Backup/ Disaster Recovery Devices
  • Experience Configuring/ Troubleshooting NAS devices
  • Experience with Remote Management Tools


Experience With:

  • ConnectWise Manage is a plus
  • ConnectWise Automate is a plus
  • Dell & HP Servers is a plus
  • Office 365 deployment, migration, and administration is a plus
  • Fortigate firewalls is a plus
  • Ruckus switches is a plus


Key Soft Skills:

  • Strong Communication Skills
  • Awesome Customer Service
  • Passionate about documentation, standards, and process
  • Live and die by checklists

JOIN A WINNING TEAM!

Do you love a culture of fun, challenge, and growth with a laser focus on client experience?

Do you have a keen understanding of business technologies and how to maximize their efficiency for users?

Do you strive for excellence and thrive in a team-based environment?

Do you love to challenge yourself while helping motivate and mentor others?

Are you tired of spinning your wheels and want to work in an environment that wants and needs you to succeed?

If all of this applies to you - you want to work at Total Care IT!

Total Care IT is a growing company looking for amazing people who wish to be an important part of creating something great. We believe in teamwork and want team players. We have an immediate opening for an experienced Senior Systems & Network Engineer. If you’re a talented IT professional and you are ready to advance your career, we’d like to talk to you! This challenging and rewarding opportunity will expose you to the latest technologies across our broad client base. The position will allow you utilize your technical expertise and outstanding customer service while being part of a highly skilled team.

WHY SHOULD YOU JOIN Total Care IT?

  • You will work with an awesome team of dedicated IT Professionals
  • This opportunity will expose you to a variety of projects and the latest technologies that will allow you to learn and evolve your IT skills, as well as your business acumen.
  • We recognize and reward talent.
  • We invest in our employees’ professional growth, making them more knowledgeable and valuable within the industry.
  • Our employees are constantly encouraged and challenged to take their careers to the next level.
  • Our employees are uniquely positioned to help drive growth, creating new opportunities for the entire team.
  • We have a strong business plan with clear objectives, and a team that is fully aligned with our mission to help us get there.
  • Our leaders have the vision, passion and experience to continue driving our company forward, making Total Care IT an exciting place to work.
  • You'll be part of a winning team, and enjoy a great work environment and culture!

To the Successful Candidate we offer:

  • A competitive salary commensurate with experience
  • Unlimited reimbursement for continued education in technology. The better you become, the better we become.
  • Professional advancement and your roadmap to the future will be discussed and tracked with your manager on each and every quarterly review.

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