The people at TotalCareIT set the bar for what a real IT company should be. Their level of expertise and their knowledge of all things technical are truly astounding. Their dedication to you as a client will make you feel as though you are their only client, especially with their response time with IT needs or questions, big or small, urgent or non-urgent. We had only been working with TotalCareIT for a few months when a power outage shut down our servers, and they rushed to our office to assess the damage, which was extensive. They worked diligently to restore our system back to normal, and in the process, they identified the need for a cloud backup solution which we now have in place. We now rest easy knowing our data is more secure.