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Manage desktop endpoints with ease.

Employees have various laptops and desktops they use for work. These endpoints come riddled with pre-installed software or incorrect versions of software standardized by your office. The management of these devices is a complicated responsibility. Cost effective, reliable, standardized technology is hard to identify. Couple the need for a trained and experienced staff to handle the myriad of troublesome issues with office technology and search can be overwhelming and cost prohibitive. Most small businesses do not have the luxury of having IT designed right from the beginning.

TotalCareIT(tm) offers a Desktop Monitoring and Maintenance solution that is designed to deliver insights into how each individual device is operating, as well as detect problems to inform you of what needs to be addressed. By taking a proactive stance against common hardware ailments, we can effectively prolong the life cycle of your organization's technology systems and maximize the illusive return on investment.

Monitor Desktops for Issues

Resolve issues before they become major problems.

The greatest benefit of our Desktop Monitoring and Maintenance solution is that you can detect issues that could evolve into much bigger problems. Unresolved issues can escalate into problems that can cause hardware failure and downtime, both of which can quickly drain your budget and leave you powerless. You can eliminate the majority of technology problems simply by catching them early and resolving them in a timely manner.

Manage Resources Efficiently

Use what you have, not what you think you have.

When your system’s resources are being eaten up by unknown sources, chances are that there’s something wrong with the workstation. Our Desktop Monitoring and Maintenance solution can examine the utilization of your system’s CPU, disk space, and memory. If anything seems out of the ordinary, you can count on us to resolve the issue promptly. In most cases, we can remotely access the computer to resolve the issue, allowing you to eliminate the costs of an on-site visit.

Automatic Deployment of Patches and Security Updates

Never miss an update again.

The more workstations you have, the more difficult it becomes to keep them all up to date with the latest patches and security updates. TotalCareIT™’s Desktop Monitoring and Maintenance solution can deploy patches and updates as they’re released, so that you’ll never have to worry about resolving a critical vulnerability or software bug again. You can instead stay focused on keeping your operations moving forward as normal.

Get Started with Desktop Monitoring and Management
Don’t waste any more time.
Does your business find that it has no time to manage, monitor, and maintain all of its workstations? With TotalCareIT™’s Desktop Monitoring and Maintenance solution, we’ll handle the heavy lifting while you focus on running your business. To learn more, reach out to us at 321-259-5500.

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Free IT Whitepaper

Free IT Whitepaper

This whitepaper will evaluate the differences between traditional technical support practices and modern managed IT practices and the pros and cons of both in regards to small and medium-sized businesses.


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