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TotalCareIT™ Blog

TotalCareIT™ has been serving the Melbourne area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Your Business Could Use Managed IT Services

Your Business Could Use Managed IT Services

If you suspect that your organization has trouble managing its technology, you are far from the only one. Small businesses tend to have more difficulties with technology management and maintenance compared to their enterprise-level counterparts, mostly due to limitations placed on resources and time. You can make things much easier for your business by working with a managed service provider.

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Have You Been Targeted By Phishing Attacks? Chances Are You Have

Have You Been Targeted By Phishing Attacks? Chances Are You Have

Phishing attacks can be scary to deal with, especially since it is not unheard of for staff members to not even know they are looking at one. To make sure your staff can identify and respond to phishing attacks in an appropriate way, we’ve put together this short guide to help you along the way.

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A Good Disaster Recovery Strategy Can Save Your Business

A Good Disaster Recovery Strategy Can Save Your Business

There are countless ways your organization could face down a disaster, whether it’s a high-profile natural disaster, a physical disaster, or a technology-related disaster. If you aren’t prepared to face the consequences, your business could falter in the face of such incidents. How can your business best prepare itself for all manners of disasters?

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Are Employees Leaving Because They Might Have to Go Back to the Office?

Are Employees Leaving Because They Might Have to Go Back to the Office?

The past several years have brought about a shift in the workforce, and it’s not one that anyone could have seen coming. More people than ever before are leaving their jobs. How can you keep your employees engaged so they have a minimal chance of leaving their position within your company?

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Tip of the Week: How to Get Your Remote Workers to Be More Productive

Tip of the Week: How to Get Your Remote Workers to Be More Productive

Remote work has been growing for years, but as it becomes more commonplace it becomes more difficult for business owners and managers to ascertain how engaged a remote employee is. This week, we thought we’d discuss a couple of ways that you can keep your remote employees engaged and productive. 

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Why It’s a Bad Idea to Use Your Work Email for Personal Accounts

Why It’s a Bad Idea to Use Your Work Email for Personal Accounts

While we’re all for efficiency, there are some boundaries that should not be crossed for everyone’s benefit. Take, for instance, the email you use to subscribe to online services. While it may be tempting (or, for some people, automatic) to use your work email address when you sign up for, say, your Netflix account or an online merchant, we wanted to discuss why this is a bad habit to get into that could have lasting consequences.

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How to Get Value from Your Technology Investments

How to Get Value from Your Technology Investments

You’ve no doubt noticed that innovation is motoring ahead and a lot of businesses are now implementing technology to help build efficient, reliable processes to improve business operations and customer satisfaction. Unfortunately, many companies hang on to outdated methods for evaluating and implementing technology and it results in substantial lost value. Today, we will go through a few ways you can get the value your business needs from its technology decisions. 

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Tip of the Week: Ensuring Effective Collaboration

Tip of the Week: Ensuring Effective Collaboration

In any business, the capacity to collaborate is critical to success. In order to do so most optimally, it helps to carry out a few preliminary and overarching practices. Let’s go over a few such practices to help bring your team’s collaborative activities together.

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Smartphones Can Have a Legitimate Purpose in the Workplace

Smartphones Can Have a Legitimate Purpose in the Workplace

Did you know that people tend to spend an average of 3-5 hours on their phones every day? The smartphone might be one of the most useful modern tools out there, but it can get in the way of running your business if you let it. Here are a couple of ways you can get the most out of your smartphone for business purposes.

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Tip of the Week: Saving Time in Microsoft Office

Tip of the Week: Saving Time in Microsoft Office

Microsoft Office is a super useful collection of software that serves the purposes of just about any business, at least to some degree. Since it is so popular—taking up almost half of the office productivity software market in February 2022—we figured it would be helpful to share a few tips to help speed up some of the things you may be spending time on now.

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How To Design a Workspace with Productivity in Mind

How To Design a Workspace with Productivity in Mind

The workplace is, fittingly, a place for work to be done. While there are a lot of factors that can contribute to a person’s day-to-day productivity, having a space that is conducive to accomplishing their work tasks can be seen as essential. Let’s go over how you can design a workspace that does just that:

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Who’s Behind the Wheel of Your Business’ Technology?

Who’s Behind the Wheel of Your Business’ Technology?

There are countless issues that could arise when it comes to managing and maintaining your technology, but the people who are in charge of the process should not be one of them. If you don’t have a dedicated IT team to take care of your business technology, you might not be properly maintaining your technology. Thankfully, there are ways to get around limited resources, and it might not be what you think.

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Maintenance is More than Computer Repair

Maintenance is More than Computer Repair

When you think of downtime, you probably think about the power or your Internet connection going out and leaving you unable to do work. Unfortunately, these are anecdotes that seem benign, but are actually extraordinarily costly. When interruptions to your business’ computing infrastructure are constantly hindering productivity, you need to come up with a solution.

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Tip of the Week: Keep Your Computer Working Effectively with These 5 Tips

Tip of the Week: Keep Your Computer Working Effectively with These 5 Tips

Computers allow businesses to do so much, but eventually a time comes to purchase new hardware. Thankfully, you can stave off this need pretty well by simply taking care of your existing technology. Here are some tips you can implement to make sure that your computer lasts as long as possible before it kicks the bucket.

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Communication Tools Your Business Needs to Consider

Communication Tools Your Business Needs to Consider

The software you choose to use for your business largely defines the capabilities of it. When it comes to communications there are some very standard options that you probably already have and then there are some more innovative options that can have significant benefits for your staff. Let’s take a look at some of the standard communications options a business might use and how they can use technology to crank it up a bit.

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E-Waste is a Massive Problem that We Can All Help Fix

E-Waste is a Massive Problem that We Can All Help Fix

Discarded electronics, including the hardware that so many businesses cycle through, are a big problem—and not one that we can ignore for a variety of reasons. Let’s explore the issues surrounding e-waste, as well as what can be done to reduce it.

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Tip of the Week: Maneuvering Around Microsoft Teams

Tip of the Week: Maneuvering Around Microsoft Teams

Microsoft Teams is a video communication and collaboration platform that your organization can use to great success, but it helps to have a couple of pointers so you can make the most out of the software. Here are five ways you can maximize the value you get out of your Microsoft Teams software.

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Using Your Voice to Type in Microsoft Word

Using Your Voice to Type in Microsoft Word

Typing on your keyboard is something that you do every day, but sometimes you just don’t want to do it. You can give your hands a break and use Microsoft Word’s dictation feature; this lets you use your voice to write in the software. Let’s go over how you might use the feature on a desktop, web browser, or mobile device.

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Four Problems that Can Undermine an IT Project

Four Problems that Can Undermine an IT Project

It might be an understatement to suggest that things don’t always go smoothly in business. The truth is that when one problem is solved, another is often created. This is why we lean on our technology. These “solutions” are intended to fix many of the speedbumps, but that doesn’t mean that choosing, deploying, and supporting these systems don’t come with some problems as well. Today, we look at three reasons an IT project could fail. 

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Tip of the Week: 3 Things You Can Do to Keep Your Business’ IT More Secure

Tip of the Week: 3 Things You Can Do to Keep Your Business’ IT More Secure

With many businesses’ increased reliance on their information systems and other IT, they need to do everything they can to keep those systems up and running and secure. This not only includes rolling out security systems that support that goal, it also demands they take the action necessary to keep these systems secure. Let’s look at four things you need to do to keep your business’ IT as secure as possible. 

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If you suspect that your organization has trouble managing its technology, you are far from the only one. Small businesses tend to have more difficulties with technology management and maintenance compared to their enterprise-level counterparts, mostly due to limitations pla...