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TotalCareIT™ Blog

TotalCareIT™ has been serving the Melbourne area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: How to Efficiently Use Chrome in Android

Tip of the Week: How to Efficiently Use Chrome in Android

Productivity is a huge priority in any business. This makes it crucial that all tasks can be picked up and put down as efficiently as possible. With mobile browsing now playing a major role in most users’ lives, the version of Chrome for Android devices is a very utilized tool. With these factors in mind, we’re sharing tips to make your use of Android Chrome that much more efficient and productive.

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Tip of the Week: Make Email Simpler

Tip of the Week: Make Email Simpler

A strong email solution can bring a great deal of continuity to a business. If it is mismanaged, however, it can quickly become a major pain point. Today, we thought we would go over a couple of ways that you can use your email platform to boost productivity, rather than waste time with it.

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Efficient IT Goes a Long Way

Efficient IT Goes a Long Way

With the COVID-19 pandemic causing businesses to rethink their operational strategies, many businesses have had to make a quick digital transformation. Many businesses have accomplished this before the stay-at-home orders, but with employees working from home, we thought this was the perfect time to take a look at four tools businesses can use to improve their work-from-home strategies. 

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VoIP is a Great Tool for Remote Work

VoIP is a Great Tool for Remote Work

Social distancing has more or less confined many to their homes, and so many people have begun to adopt remote working to stay busy and to keep their workplaces operational. One way to assist these activities, VoIP (or Voice over Internet Protocol) is a massively helpful tool that many businesses use. Here, we’re going over why this is.

We’ll begin by reviewing the current situation.

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Work and Fun Don’t Have to Be Mutually Exclusive Concepts

Work and Fun Don’t Have to Be Mutually Exclusive Concepts

All work and no play makes Jack a dull boy, as the saying goes, but is this really useful advice if you’re trying to keep Jack, Jill, and the rest of your team engaged in the workplace? As it happens, it is! Let’s explore how you can use gamification to your business’ benefit.

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Your Business Processes Are Everything

Your Business Processes Are Everything

The word “procedure” can easily be perceived in a negative light nowadays. It just sounds so… rote… compared to the exciting and dynamic buzzwords that so many “thought-leading, influencing, social media innovators” today toss around. Now, we don’t mean to disparage these personalities - we just want to emphasize that these innovations rely on a foundation to support them, and these foundations are based on business procedures and processes.

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How Our Help Desk Benefits You

How Our Help Desk Benefits You

You’re likely aware that we have a Help Desk for our clients to leverage, but not all companies handle their support the same way. Here, we wanted to share a few reasons that we are confident that our approach to support is better for our clients.

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Why VoIP is a Great Option for Your Business Telephony Needs

Why VoIP is a Great Option for Your Business Telephony Needs

With all the communication options available today, it can still be hard to beat the convenience and simplicity of the telephone. However, the phone is far from a perfect solution - it can be expensive, for one. However, what if there was a way for you to get a fully-featured telephone service with a variety of tools, without having to pay an arm and a leg?

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Diving Into the Differences Between Proactive and Reactive

Diving Into the Differences Between Proactive and Reactive

When it boils down to it, there are really only two ways to operate a business: proactively, or reactively. While many businesses still rely on their reactivity to deal with their technology issues, the opposite approach is demonstrably more effective for the modern business. Let’s explore some of the effects that a proactive and reactive strategy can each have on your operations.

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How Business Communications Make Your Processes Better

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Business communications, which is the succinct way to say the sharing of information between people both internal and external to a company, is a key player in that company’s success. Here, we’ll analyze the different types of communication that a business could leverage, and the solutions that best enable them.

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You Can Attribute a Lack of Productivity to Downtime

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Business owners try to avoid downtime like the plague, but it’s often a challenge to do so. The impact of downtime can be devastating for even the most well-to-do business, and this is even more so the case when you bring profits and bottom lines into view. We’ll take a look at how you can calculate the cost of a downtime event.

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Using Technology to Build Your Customer Relationships

Using Technology to Build Your Customer Relationships

Your relationships with your customers and clients are reliant on one thing more than any other: communication. In order to optimize this communication, many businesses are leveraging technology solutions, and are enjoying a variety of operational benefits as a result. Is your business one of them?

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Is Your Effort Getting Things Done?

Is Your Effort Getting Things Done?

You can’t have a successful business without a little bit of productivity. Unfortunately, some office environments can have a negative influence on the way your employees get their work done. Take a moment to ask yourself this question: “Are you simply busy, or are you actually being productive?”

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Tip of the Week: How to Consolidate Your Email Management

Tip of the Week: How to Consolidate Your Email Management

Quick question for you: how many email accounts do you have? How many do you have to regularly check? How many different platforms do they utilize? If there’s too many, important communications are easy to miss in the ensuing mess of messages. Fortunately, there are a few ways that this can be avoided, which we’ll review for this week’s tip.

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Tip of the Week: Three Ways to Promote Operational Efficiency

Tip of the Week: Three Ways to Promote Operational Efficiency

Revenue is a key component of any business, crucial to the continued success and efficacy of it. However, in order to sustain an incoming revenue stream, a business needs to be able to operate efficiently enough to support it. In this week’s tip, we’ll review a few ways that you can build this efficiency in your own operations to assist your efforts to build a prosperous business.

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Can You Use Help with Your Customer Relationships?

Can You Use Help with Your Customer Relationships?

Understanding what your customers need is a crucial first step toward improving the way your organization communicates with them. They expect a certain level of service, so how can you make sure to maintain it while still leveling with them on what they require of your business? A customer relationship management software, or CRM, is invaluable toward this end.

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How to Boost Your Business’ Success in 3 Easy Steps

How to Boost Your Business’ Success in 3 Easy Steps

Running a business is never easy. There are so many moving parts to juggle and decisions to prioritize, it can be easy to skip over key steps on the path to success. While good business savvy is obviously a key requirement for this success to happen, there are certain things that can be done to give your business an extra push in the right direction. Today, we’ll go over three such seeds of success.

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Has Your IT Team Attained these Goals Yet?

Has Your IT Team Attained these Goals Yet?

For any business to be successful, it needs access to the technology solutions that allow it to operate efficiently. Your IT team is responsible for ensuring that this access is not interrupted, which isn’t an insignificant responsibility. However, by clearly defining goals for your IT team to strive for, you provide a benefit to all members of your staff.

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Tip of the Week: Use this Free PC Tool to Find Out Which Files You Should Delete Next

Tip of the Week: Use this Free PC Tool to Find Out Which Files You Should Delete Next

Fact: your PC has a limited amount of storage space. When a user runs out of space or comes close to it, they need to come up with a solution. Without taking any action, performance will lag and saving data for future projects will be impossible. By using a helpful tool like WinDirStat, you can free up space by easily identifying and then taking action with your PC’s biggest files.

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The Easiest Way to Manage Your IT Happens to Also Be the Best

The Easiest Way to Manage Your IT Happens to Also Be the Best

You know better than anyone that managing your business isn’t something to be taken lightly. Keeping your technology in proper working order is just the icing on the proverbial cake, making the task of managing your business even more difficult. If you’re using normal break-fix IT services, this might be the case. Alternatively, managed IT services aren’t designed to burden you.

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Latest Blog Entry

As an owner of a small business, there are a whole lot of issues that you have to confront every day. Besides the normal issues, there are always situations that pop up without warning. When your business is small and more easily manageable, they are easier to steer one way ...