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TotalCareIT™ Blog

TotalCareIT™ has been serving the Melbourne area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Do You Know How Your Hard Drive Saves Data?

Do You Know How Your Hard Drive Saves Data?

A lot of people never stop and consider how their data is saved. It’s something we all have, from old photos of our family vacations to the files kept on the server back at the office, but not many people know the actual mechanics behind it. Today, we wanted to go over these specifics, and hopefully make it clear why we always advocate for backup practices.

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Tip of the Week: New Uses for an Old Mobile Device

Tip of the Week: New Uses for an Old Mobile Device

Once a mobile device outlives its presumed usefulness, the default assumption is that there is nothing left to do but dispose of it. However, before you do so, reconsider. There may be other ways that your device could show its utility. For today’s tip, we’ll review a few ways that an aged-out smartphone or tablet can still be handy for you (even in the office)!

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Is Your Computer Slow? This Simple Upgrade Makes a World of Difference

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Few things are more frustrating and annoying than a slow computer. There are a lot of things that can slow a computer down, too: viruses and malware, excess applications running in the background, even time can seem to turn a relatively fast computer into a slow-as-molasses impediment to productivity.

If your computer is overall healthy but starting to slow down, there is one simple upgrade that can make a whole world of difference.

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Learn Why Backups are Most Crucial to Users

Learn Why Backups are Most Crucial to Users

Data loss is no joke - and we’ve heard plenty of stories from people who have experienced it firsthand, when personal or business data was lost. We appreciate everyone who shared their experiences with us, and allowed us to post them here. First, we’ll tell the story of someone who learned something in college that wasn’t in the syllabus.

Don’t forget to share your own stories with us in the comments!

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Why Managed Services: IT Procurement

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Information technology plays a crucial role for today’s businesses, but in order for it to do so, these businesses need technology to use. IT procurement is a crucial part of any business’ success, which means that any business needs to have a provider that can deliver the value that they need.

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Huawei’s Horrible, No Good, Very Bad Week

Huawei’s Horrible, No Good, Very Bad Week

Make no mistake about it, Huawei is one of the largest technology companies in the entire world. It employs over 200,000 people and in 2018 saw revenues of over $100 billion. Over the past few years, their devices have been pushing the boundaries of what is possible in tech all while being relatively unavailable to one of the major technology markets in the world, the United States. The fact is that outside the U.S., Huawei is a major player.

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How to Prioritize Your Upcoming Technology Implementations

How to Prioritize Your Upcoming Technology Implementations

No matter how hard some organizations may try, the technology solutions that a business leverages simply aren’t meant to last forever. You may have noticed that some of your systems are less effective than they once were, and that your competition seems to be playing with a different set of rules. Sounds like it’s high time you implemented a few upgrades.

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The Top 5 Smartphones For You Heading Into 2019

The Top 5 Smartphones For You Heading Into 2019

With the smartphone market losing ground for the first time in its short history, many of the manufacturers you’ve come to know are either non-factors in the current market, or don’t even produce smartphones anymore. With new demand growing every year, new manufacturers such as OnePlus and Xiaomi are primed to fall in line behind Samsung and Apple.

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Your Technology May Fail, but You Can Still Succeed

Your Technology May Fail, but You Can Still Succeed

If you’ve been in business for a while, there are devices on your network that see little to no use. Even for the most frugal business, due to the fact that technology eventually winds up being arbitrary thanks to the continued development (and deployment) of more powerful solutions, there will always be situations where you have devices that do nothing but take up space. You can reduce the chances of this happening by finding the right IT for the job the first time, while sparingly implementing only IT solutions that will provide a return on your investment.

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How Technology Could Change the Classroom

How Technology Could Change the Classroom

Children are the future, as the saying goes, so do we really want the future to be taught using tools from the past? While some schools are still using technology that better belongs in the 20th century, others are embracing innovation and teaching in ways that better translate to the “real world.” Let’s take a look at how our evolving technology is transforming the classroom and explore some ways to get it to more students.

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Tech Term: Motherboard

Tech Term: Motherboard

A computer is made up of many parts, one of which is today’s Tech Term: the motherboard. We’ll discuss what the motherboard does for your computer and why it’s such an important part for its continued operation.

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Tip of the Week: Here’s an Easy Way to Update Your Hardware Drivers in Windows 10

Tip of the Week: Here’s an Easy Way to Update Your Hardware Drivers in Windows 10

The average employee and business owner relies on various hardware solutions to go about their day-to-day duties. These hardware devices--think keyboards, wireless mouses, external microphones, and any USB devices--utilize drivers which allow for inter-device compatibility. What happens when these drivers aren’t installed or kept up to date? Your technology suffers, and so does your productivity.

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As if Selecting Hardware Wasn’t Tricky Enough, Intel Went and Did This

As if Selecting Hardware Wasn’t Tricky Enough, Intel Went and Did This

Intel recently announced their next line of laptop processors, and with that single act, caused no small amount of frustration and confusion among the IT market. After claims that they were breaking from their traditional schedule of releasing a new processor each September and improving upon it later, Intel has gone ahead and released a new processor architecture instead of maintaining their Skylake processor from last year.

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3 Strong Incentives to Get Your Office’s Computer Hardware Organized

3 Strong Incentives to Get Your Office’s Computer Hardware Organized

Businesses rely on hardware, like workstations, servers, mobile devices, and more, to keep operations moving forward. However, managing these knowledge-intensive machines can demand time and resources that are finite for SMBs. If you’re challenged by the management and deployment of hardware, let us guide you through the process of doing so.

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4 Options When Discarding Old Technology

4 Options When Discarding Old Technology

So you’ve gotten yourself some new hardware. That’s great, but what are you going to do with your old equipment? You need to make sure that you’re handling your old technology properly, and there may be ways for your old hardware to find a second life. Before chucking it in the trash, first consider your options.


Be Sure to Take Care of Your Data
First off, no matter what you end up doing with your old hardware, if you’re dealing with a hard drive previously used to store important files, then you need to take steps to ensure that this data won’t be recovered and fall into the wrong hands. The common mistake made here is for users to think that just deleting the files by way of emptying the Recycle Bin is enough. This simply isn’t the case, seeing as many of these deleted files can still be recovered.

Instead, before passing an old computer on to someone else, you’ll first want to make sure that the hard drive gets wiped--a procedure that truly erases everything. Also, if you decide to throw your equipment in the trash, it’s best practice to first physically destroy the hard drive so that it can’t be found by a tech-savvy dumpster diver (which isn’t as farfetched as it sounds). For example, this can be accomplished by putting the hard drive under a drill press or sledge hammer. To know for sure that you’re properly taking care of your old hard drive, be sure to consult IT professionals.

Donate Your Old Hardware to a Good Cause
It feels good to give to charity (not to mention the tax incentives), and there are likely some great non-profit organizations in your community that would find your old hardware to be useful. However, if your old equipment is on its last leg, then it would be better for you to dispose of it so that you’re not burdening them with your junk. Be sure to talk with a representative from the charity before showing up with a truckload of old computers.

If you are passing on your old equipment, one way that you can both protect your data and make sure that they’re getting working technology is to swap out the old hard drive for a new one. New hard drives are generally inexpensive, and seeing as the average hard disk drive has a lifespan of five years, you don’t want to gift an old computer that could essentially crash at any time.

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Tip of the Week: 1GB, 2GB, 4GB or More - How Much RAM Do You Actually Need?

Tip of the Week: 1GB, 2GB, 4GB or More - How Much RAM Do You Actually Need?

You can tell when a workstation might need an upgrade if it’s slowing down, or if the machine is so absurdly slow that you can barely accomplish your daily tasks with it. One of the easiest ways you can improve the quality of your workstation is by increasing the amount of RAM.

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Tip of the Week: How to Clean Your Monitor, Keyboard, and the Inside of Your PC

b2ap3_thumbnail_clean_computer_tips_400.jpgA clean computer is a happy computer. Just like any other piece of gadgetry, a computer requires regular cleanup sessions that allow users to get the most from them. In fact, January is known as Clean Up Your Computer Month, so what better way is there to ring in the new year than making sure your computer is in tip-top shape?

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What’s the Benefit of Using Solid State Drives vs. Hard Disk Drives?

When it comes to storing data locally on your organization’s workstations, you have a couple of options. There are solid state drives and hard disk drives, but the average user isn’t tech-savvy enough to understand the difference between the two. Regardless of what kinds of devices you use for your business, you should be aware of how they work and what you can expect from them.


You might be surprised by how different solid state drives (SSD) and hard disk drives (HDD) are. Here’s a quick rundown of how they both work, and what the primary differences for the business owner are.

Hard Disk Drives
First, we’ll discuss how the hard drive works. It’s called a hard disk drive because there’s literally a disk inside the drive spinning while it functions. These disk drives are generally found inside computers, but can be purchased externally and plugged in via a USB port for extra data storage options. Unfortunately, due to the machinery operating within the hard disk drive, they often run into operational failure that solid state drives avoid. Because of the mechanical element, they are much more prone to shocks, bumps, and drops.

Solid State Drive
The solid state drive, in comparison to the hard disk drive, is much faster due to its tendency to function without requiring the reading or writing of data. It also doesn’t have the rapidly spinning hardware that the hard disk drive must endure. Furthermore, solid state drives utilize the power of flash memory to provide superior data transfer rates and reliability, while offering a greater physical integrity than the typical hard disk drive.

The Difference
The greatest difference between SSDs and HDDs is easily the amount of data stored on both of them. Hard disk drives can generally hold more information than an equally-priced solid state drive while the SSD has a significant lead in efficiency. SSDs use less power, work at higher speeds, and are much less likely to experience untimely, hardware failure, making them a more reliable choice all around.

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Will the Surface Book Be Microsoft’s “MacBook Killer?” [Video]

b2ap3_thumbnail_the_surface_book_400.jpgOne of the most storied competitions in the technology industry comes from Apple vs Microsoft. For the past 35 years, they went back and forth by offering consumers their own twist on similar technologies. The latest chapter in this story comes from Microsoft’s new Surface Book, which aims to compete directly with Apple’s MacBook Pro.

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5 Signs Your Hard Drive is About to Fail

b2ap3_thumbnail_hard_drive_failure_400.jpgWe all know the fleeting moment of fear as a computer slows to a grinding halt, taking forever to perform the most basic of tasks. At the same time, we also know the relief of when you find out there’s nothing wrong with your PC. Still, what if that relief never comes? What if you’re dealing with one of the most dangerous computer issues of all: a hard drive crash?

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Latest Blog Entry

Data security always needs to be considered as one of your most important business priorities. After all, the ramifications of data loss are wide-reaching and severe. To help you ensure that your data security is at the level it needs to be, we’ve put together five questions...