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TotalCareIT™ Blog

TotalCareIT™ has been serving the Melbourne area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

A Brief Look at Virtual Assistants

A Brief Look at Virtual Assistants

There is no doubt that you have come across the virtual assistant (or voice assistant). Whether you have it on a smartphone or you use it via a digital speaker in your home, you have probably spent some time using some type of virtual assistant. 

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Potential Issues Your Server Could Experience

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Most businesses nowadays require a server in order to operate properly, but these critical pieces of infrastructure aren’t immune to issues. Here, we’ll go over a few common reasons that you may experience a server crash.

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Windows 7 EOL is Not the End of the World

Windows 7 EOL is Not the End of the World

Windows 7 is only days away from being officially retired by Microsoft. The software company has done all it can to try to educate users about the end of the OS, which has its last support update on January 14, 2020, but won’t be getting any more. As of this writing there are still nearly 25 percent of computers running Windows 7. Let’s take a look at why it is imperative that you upgrade or find a solution to get out from under the Windows 7 OS. 

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Holy Moly It’s 2020: 50 Years of Technology

Holy Moly It’s 2020: 50 Years of Technology

Today is the first day of the third decade of the 21st century. For some, it’s just another year, but for others it seems almost impossible that we’ve reached this point without floating cars and manned missions to Jupiter. Fifty years ago, some of the technology that is used in the course of doing business was simply fiction or conjecture. We thought it would be neat to take a look at some of the technological changes made since 1970.

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Could You Be Benefitting from Virtualization?

Could You Be Benefitting from Virtualization?

A big part of running a successful operation is knowing how to make the most of your resources, minimizing your operating costs while still generating optimal sources of revenue and other income. One way to do so is by making the most of the hardware you currently have - such as your servers.

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The Best Smartphones Heading Into 2020

The Best Smartphones Heading Into 2020

The smartphone has become the most utilized computing device in the world. As a result, consumers are looking for the very best of them to get the functionality they demand. The current set of flagship smartphones that are available provide all types of benefits for business, for commerce, and for networking. Today, we’re going to take a look at the best phones you can buy heading into 2020. 

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Warning Signs That Your Computer Is on Its Last Legs

Warning Signs That Your Computer Is on Its Last Legs

It is no secret that a computer that doesn’t seem to want to behave (or seems to experience constant issues) is something that most people just want to replace, no questions asked. However, by nature of how computing devices are put together, it is entirely possible that your device could simply be in need of a (much less expensive) repair.

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Tip of the Week: How Bandwidth Works (and Why It Matters)

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Businesses require a lot of their Internet connections, especially if they’re using technologies like VoIP, screen-sharing, and/or webinar platforms. If you’re looking to incorporate these features, you need to be sure you have enough bandwidth to support them. We’re looking at a few reasons that your bandwidth matters, and how to tell if you have enough for your needs.

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Office 365 Offers More Than You May Think

Office 365 Offers More Than You May Think

Businesses should value organization, collaboration, and usability. There are few tools greater than what Microsoft has offered for nearly the last 30 years to fulfill these values. Excel, Word, PowerPoint, and so many more great tools are available to your business. Today we thought we would go over what other useful tools are available through Microsoft, and how your business can utilize each of them. 

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Taking a Long Look at Smartphones

Taking a Long Look at Smartphones

Smartphones are a marvel of modern ingenuity. After looking at employee smartphone use as a problem for much of the past few years, today’s businesses have begun to amend that strategy and are now using employee devices to their advantage. With such a large percentage of today’s workers actively using smartphones, it only makes sense for businesses to try and incorporate their employees’ devices into their day-to-day operational strategy. Today, we’ll take a look at smartphones and how they’ve managed to go from nuisance to necessity. 

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Tech Term: Uptime

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In managing business technology, we are always talking about downtime--how expensive downtime is, how downtime hurts productivity, how there are a multitude of separate situations that can cause downtime. That kind of doom and gloom may not get you to act, but it may just put you off. Today, instead of downtime, we thought we would talk about uptime. 

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File Sharing Tips from the Pros

File Sharing Tips from the Pros

The more time that passes the more files your business accumulates. These files need to be stored in a place where your staff has access to them. Since a lot of today’s work is collaborative, finding the right file sharing and collaboration solution is extremely important for the growing SMB. Today, we will tell you some things you need to do to maintain efficient file management systems.

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Why VoIP is a Great Option for Your Business Telephony Needs

Why VoIP is a Great Option for Your Business Telephony Needs

With all the communication options available today, it can still be hard to beat the convenience and simplicity of the telephone. However, the phone is far from a perfect solution - it can be expensive, for one. However, what if there was a way for you to get a fully-featured telephone service with a variety of tools, without having to pay an arm and a leg?

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Does Tech in School Fill Up the Honor Roll or Seats in Detention?

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We typically use this blog to share information about the technology that a business should be leveraging - but in this blog, we’ve decided to focus on a different group that is increasingly reliant on technology: students. As these pupils will someday make up the workforce and almost certainly utilize technology on a daily basis, it is important that their education reflects this increase in their curriculums. Here, we’ll consider some of the effects (good and bad) that this has had.

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Recycling Technology: Is It the Best Answer?

Recycling Technology: Is It the Best Answer?

Let me ask you a simple question: how many cell phones have you had over the years? For some of us, upgrades are a yearly occurrence. For others possibly bi-yearly. Have you ever wondered where your old cell phone goes after it is out of your hands? 

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Tech Terminology: The Dark Web

Tech Terminology: The Dark Web

Deep web and dark web. What’s the difference? Perhaps you’ve been using these words interchangeably. The dark web has a reputation for being the most toxic place on the internet, and for quite a few good reasons. Today we will dive deep into the dark web and why this reputation has been formed.

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Let’s Take a Look at 50 Years of the Internet

Let’s Take a Look at 50 Years of the Internet

Without a doubt, the Internet is one of humanity's most impressive inventions. 50 years ago, the predecessor to the Internet that most of the world depends on, called ARPANET, was launched. Today, we will talk about how that innovation turned into the Internet, and reorganized the way people interacted with computing systems. 

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What’s New in Office 2019

What’s New in Office 2019

Microsoft Office is the most utilized productivity suite in the world; and, there are several reasons why. One of the most cited is that they routinely update the applications with new and innovative features. Office 2019 has been out for just under a year and today, we’ll talk about the biggest improvements Microsoft has made within their signature productivity suite. 

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Too Many Accountants are Fielding Technology Queries

Too Many Accountants are Fielding Technology Queries

Accountants are asked a lot of questions. You’d expect as much as they manage a lot of organizational money, and can give small business owners and executives straight-forward advice about whether or not investments make sense for a company. With the recent increase in technology use for small businesses, accountants have been fielding more than financial queries, they’ve been directly asked about whether a business should implement technology. Today, we are going to explain why, regardless of the answer, your accountant is the wrong person to ask.

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Desktop Buyer’s Guide 2019, Part V: Other Considerations

Desktop Buyer’s Guide 2019, Part V: Other Considerations

In parts one through four we talked about choosing the right specifications for your desktop, depending on its role. We talked about selecting the right CPU, RAM, storage, and display options. This final post we hit a few other tips and ideas we came up with that didn’t fit into the other posts.

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