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TotalCareIT™ Blog

TotalCareIT™ has been serving the Melbourne area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Steps You Can Take to Ensure Your Files are Secure

Tip of the Week: Steps You Can Take to Ensure Your Files are Secure

In today’s business, sharing files is easy and something many workers take for granted. Unfortunately, not all file-sharing methods are secure. When efficiency is prioritized over security, it can often lead to extremely troublesome situations. For this week’s tip, we thought we’d go through a half dozen practices you can take to ensure your files get to where you need them to get safely and securely. 

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7 Critical Mistakes to Avoid Concerning Your Network Security

7 Critical Mistakes to Avoid Concerning Your Network Security

Your network security is of the utmost importance to your business for numerous, hopefully obvious reasons. However, there are a few errors that are easy enough to make that could easily be the proverbial monkey wrench in the works. Let’s go over what these network security faux pas look like, so you can resolve them more effectively (and don’t worry, we’ll discuss that, too).

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Why It’s a Bad Idea to Use Your Work Email for Personal Accounts

Why It’s a Bad Idea to Use Your Work Email for Personal Accounts

While we’re all for efficiency, there are some boundaries that should not be crossed for everyone’s benefit. Take, for instance, the email you use to subscribe to online services. While it may be tempting (or, for some people, automatic) to use your work email address when you sign up for, say, your Netflix account or an online merchant, we wanted to discuss why this is a bad habit to get into that could have lasting consequences.

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E-Waste is a Massive Problem that We Can All Help Fix

E-Waste is a Massive Problem that We Can All Help Fix

Discarded electronics, including the hardware that so many businesses cycle through, are a big problem—and not one that we can ignore for a variety of reasons. Let’s explore the issues surrounding e-waste, as well as what can be done to reduce it.

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When It Comes to Internet Security Awareness, It’s Best to Start Early

When It Comes to Internet Security Awareness, It’s Best to Start Early

Hopefully, you’re aware of how important cybersecurity is today—if not, make sure you come back to our blog often for more information on that. The Internet, for all its benefits, can easily be the source of serious threats. With today’s youth growing more connected, these threats can easily target them… making it all the more important to start teaching cybersecurity awareness and best practices early. 

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Avoiding Scams Starts with Awareness

Avoiding Scams Starts with Awareness

The world is full of people who would try to take advantage of your organization and its employees—or, in less gratifying words, scammers. They will do everything they can to try to fool your company and make a quick buck doing so. How can you make sure that the countless messages and phone calls you receive on a daily basis aren’t crooks trying to scam you out of house and home? It all starts with a little awareness.

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Steps You Can Take to Maximize Work-from-Home Productivity

Steps You Can Take to Maximize Work-from-Home Productivity

We’re coming up on two years since the COVID-19 pandemic changed many workplaces’ operational strategies from in-person work to remote work. In that time, many businesses who hadn’t initially considered remote working to be a viable option have now made it a core part of their onboarding process. This means there are plenty of workers who are now beginning remote work who haven’t really experienced it before. Today, we thought we’d go through a couple of strategies that will help remote employees be as productive as possible as they work from home. 

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Traveling During the Holidays? Keep These Tips in Mind

Traveling During the Holidays? Keep These Tips in Mind

The holidays are times for people to come together, even in these incredibly stressful times, so you’ll want to make sure that you are taking all the necessary precautions on both a personal level and a technological level. Here are some ways that you can keep yourself safe from a technology perspective this holiday season.

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Life Lessons that Can Also Apply to your Business IT

Life Lessons that Can Also Apply to your Business IT

Technology is one element that many small businesses struggle with, but it turns out that a lot of the same advice that you might get for regular life lessons can also apply to IT! Let’s take a closer look at how we might apply some of these lessons and why it just makes good sense to keep these tips close at hand.

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Should You Archive That Email or Delete It?

Should You Archive That Email or Delete It?

What do you do with your old email messages? Do they just sit around in your inbox and collect dust? If so, this is certainly a wasteful practice, as those emails can accrue over time and take up a sizable chunk of space. The question then becomes, what do you do with the emails to keep them from taking up so much space, especially when you might be paying for the space?

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3 Easy Actions Every Employee Can Do to Keep Their Computer Clean

3 Easy Actions Every Employee Can Do to Keep Their Computer Clean

Regular computer maintenance is part of maintaining healthy IT infrastructure, but one aspect that can often go by the wayside is keeping your computer physically clean. By this, we mean keeping it dust-free, clean and tidy. We’ve put together a shortlist of everyday actions that employees of any caliber can use to keep their workstations clean. This will help your organization take preventative measures over time and (hopefully) prolong the lifespan of your business’ technology.

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3 Variables You Need to Consider for an Effective Digital Transformation

3 Variables You Need to Consider for an Effective Digital Transformation

For decades, technology has been the driving force behind some of the biggest and most radical shifts in business. Therefore, it makes sense to assume that the keys to your organization pushing past its limits and becoming truly exceptional lies in the implementation of new technologies that change operations in a profound way. The process of digital transformation does not have to be difficult, but it is important in a business environment so that you can stay competitive.

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Strategies for Training on New Technology

Strategies for Training on New Technology

You may have been in a position where you tried to implement a technology solution in the past only to find that your staff is simply not responsive to it in any capacity. Maybe they do not see the value in the solution, or they do not understand what issues the solution resolves for your organization. To help you instill the correct mindset in your employees regarding technology, here are some training tips!

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Build Great Habits with These 3 Tips

Build Great Habits with These 3 Tips

As a business owner, we are sure that you have your fair share of day-to-day stressors. Oftentimes, these stressors can lead to the development of bad habits. When this happens, you might get the urge to correct the bad behavior and replace it with good, productive habits. That said, it’s easier said than done to build good habits, especially when you have so much else on your plate.

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There Are Serious Benefits to Setting Up a Knowledge Base

There Are Serious Benefits to Setting Up a Knowledge Base

If you are looking for a way to smooth out the edges of your business, consider putting together a knowledge base that includes all policies, procedures, and other information so it is readily accessible by the people that interact within and from outside your business. Businesses that have well-documented policies and procedures have a tendency to have less difficulty onboarding new hires, fewer operational problems, and can always provide access to resources needed by employees, customers, and vendors. Today we will give you a few tips on how to successfully create a working knowledge base.

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Considerations That You Need to Make When Adding New Technologies

Considerations That You Need to Make When Adding New Technologies

It’s no secret that new technology can be useful for a business, unfortunately too many businesses struggle with their technology implementations. When adding new tools to your business, you will need to understand that the more deliberate you are, the more success you will find. Rushing any new deployment is sure to have some types of issues. For today’s blog, we take you through some of the best practices of adding new technology to your business.

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Make Sure Your Staff Understands the Importance of Their Role in Your Organization’s Cybersecurity

Make Sure Your Staff Understands the Importance of Their Role in Your Organization’s Cybersecurity

Today, employees have to be a major part of every business’ cybersecurity attempts. The reasoning is simple: attacks are more likely to come in the form of end user correspondence than on a direct assault of the network. As a result, it is important that cybersecurity is more than just another line item on a task list, it has to be built into the culture. Let’s discuss a few ways to get your employees to care about cybersecurity.

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A Company’s Boss Needs to Take the Lead on Cybersecurity

A Company’s Boss Needs to Take the Lead on Cybersecurity

Cybersecurity is critically important to businesses of all sizes, which means that all businesses need to put forth a concerted effort to ensure their security is locked down. This, in turn, will require someone to take point on developing a cybersecurity-focused internal culture.

Who better to do this than the boss?

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How to Get the Most Out of Your VoIP System

How to Get the Most Out of Your VoIP System

By now you’ve heard of VoIP (Voice over Internet Protocol), the telephone system that runs through your Internet connection rather than a phone line. VoIP can save your business up to 60 percent off your current phone bill. What many people don’t know—even ones that utilize a VoIP platform—is that there are many available options that can have major benefits for your business. Companies that have VoIP typically only use between one-third and one-half of the available options. Today, we wanted to showcase five VoIP features that you may not be taking advantage of.

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3 Ways to Improve Communication In Your Small Business

3 Ways to Improve Communication In Your Small Business

When we say “improve communications” you probably are expecting an article about telephone systems or which video conferencing platform works the best. Normally, you’d be right, but today we decided to briefly go over four ways that you can foster better communications between management and their employees inside of your business.

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