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TotalCareIT™ Blog

TotalCareIT™ has been serving the Melbourne area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Is Your PC Ready for Windows 11?

Is Your PC Ready for Windows 11?

Microsoft has officially unveiled Windows 11, the latest in its line of PC operating systems, as well as detailed its system requirements. Will your business be upgrading to Windows 11 when the time comes? We think a lot of it will depend on its current IT infrastructure and whether or not you meet the minimum requirements right out the gate. Let’s dive into the details and what you need to know about Windows 11.

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Software Management Doesn’t Have to Be Hard

Software Management Doesn’t Have to Be Hard

We live in a world of the “as a service” business model, where services are rendered on a per-month or per-billing cycle service model rather than the traditional “buy now, replace later” one. What they don’t tell you, however, is that when you use Software as a Service (SaaS) for multiple purposes, things can get messy pretty quickly. How do you manage all of your software solutions without breaking the bank (and your brain)?

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Patch Management and How It Can Save Your Business

Patch Management and How It Can Save Your Business

Software runs our lives. It certainly runs your business. What if I told you that this essential cog in your business’ operations can also be the thing that is most susceptible to being exposed by outside attackers? It’s true, software can be the very door that hackers and scammers need to get into your network and run amok. Let’s take a look at the unsung service that is patch management and why it is so important. 

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How to Determine Which Productivity Suite Is Right for Your Business

How to Determine Which Productivity Suite Is Right for Your Business

The productivity suite is one of the most utilized software combos going. Usually it comes with a word processor, a spreadsheet program, a note taking program, and a presentation creator. There are other pieces of software included in some of today’s most dynamic options, but for our purposes we are going to limit it to these. 

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Document Your IT Infrastructure

Document Your IT Infrastructure

Quick, off the top of your head, how many network switches are in use at your office? How many wireless access points? How many routers are past their warranty or no longer getting support?

That’s not a question most business owners are asked on a regular basis, and we don’t really expect you to be able to rattle off the answers. You should have all of that information documented though.

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More Than 70 Percent of PCs Run Windows 10

More Than 70 Percent of PCs Run Windows 10

Ever since Windows 10 debuted in July of 2015, it has slowly risen in its market share. This has continued throughout the tumultuous times that 2020 has provided, as the OS has now reached a market share of 72.2 percent as of October. Let’s go over why this matters, and why—if you haven’t done so yet—you need to add your organization’s PCs to that number.

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Adobe Retiring Support for Flash at Year’s End

Adobe Retiring Support for Flash at Year’s End

Flash Player—the familiar Adobe web application that first premiered in 1996—is finally going into retirement at the end of the year. This is quite a big deal, as Flash Player was (at least initially) instrumental to many of the platforms that so many rely on these days. However, what will this mean for your business?

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Google Adding Features to the G Suite

Google Adding Features to the G Suite

It is apparent that Google is deeply invested in the G Suite, as they recently added an assortment of features to make basic processes much simpler and more convenient for their users. Here, we’ll go over a few of these updates, and how they can positively influence your operations.

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Defining Shadow IT and Its Risks

Defining Shadow IT and Its Risks

IT administrators are pretty particular about what software is used on the networks that they manage. This is not because we have any vested interest in the software itself, it’s because of the inherent reliability of the software they manage. They’ve tested it, they manage it, they know it. When an organization starts dealing with employee-downloaded software--especially if there is no procedure in place to report additions to IT--they can quickly lose control over the network. 

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Why Managed Services: IT Procurement

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Information technology plays a crucial role for today’s businesses, but in order for it to do so, these businesses need technology to use. IT procurement is a crucial part of any business’ success, which means that any business needs to have a provider that can deliver the value that they need.

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Why Microsoft 365 is a Solid Option for Businesses

Why Microsoft 365 is a Solid Option for Businesses

Microsoft 365 has been on the market for a while now, and we thought it would be a good time to go into the different tiers of the platform to give you an idea of what it is, why it is useful, and how your business fits into the latest cloud platform offered by Microsoft. Let’s start with what it is.

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Tip of the Week: Keyboard Shortcuts for Slack

Tip of the Week: Keyboard Shortcuts for Slack

Collaboration is crucial in today’s work environment, which is one reason that solutions like Slack are so popular among businesses. Another reason that Slack is a popular option is how user-friendly it is - especially with the many shortcuts that are built in. We’ll go over a few of these shortcuts.

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SQL Server 2008 R2 Has Reached the End of the Line

SQL Server 2008 R2 Has Reached the End of the Line

Technology doesn’t last forever, and this is especially true for software solutions. Granted, software is a little easier to upgrade than hardware, as they can be administered patches and updates remotely, but what happens after that support ends? Well, it turns out that the widely used Microsoft SQL Server 2008 and 2008 R2 will both be reaching their end of support date soon, meaning businesses will need a plan in place to overcome these challenges.

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Tech Term: What are All These “-Wares?”

Tech Term: What are All These “-Wares?”

When you’re talking about something to do with a computer, you’re going to start hearing about some word that ends with “-ware.” You could probably list off a few yourself, but have you ever stopped to think about why they’re all described as “something-ware?” For this week’s Tech Term, we’ll take a peek at why we refer to things that way.

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Understanding the Importance of .Net Framework

Understanding the Importance of .Net Framework

If you’re a habitual user of the Microsoft Windows operating system, there’s a relatively good chance that you’ve been prompted to install something called “.NET framework.” Pronounced “dot-net,” this framework is most commonly used for Windows. In this blog, we’ll go over what a software framework is and is for, as well as examine what makes .NET stand out.

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Managing Your Software Requires Three Actions

Managing Your Software Requires Three Actions

It’s imperative that your organization’s software is managed properly. If you can’t do this, then your operations can suffer in the long run. While this might sound like a lot of work, software management isn’t as difficult as it sounds if you break it down into compartmentalized tasks. Ultimately, you can group it into three major steps: leveraging available assets, testing strategies, and understanding the software.

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Why You’ll Likely See More and More Chatbots

Why You’ll Likely See More and More Chatbots

Chatbots have been around for quite some time, and artificial intelligence is shaping the way that they are utilized for the modern business. Virtual assistants have risen in popularity, and they are featured on most smartphones out there. How can these “bots” help your organization?

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Tip of the Week: Google Drive is Better with these Chrome Extensions

Tip of the Week: Google Drive is Better with these Chrome Extensions

Google Drive provides its users with a considerable amount of utility. However, when combined with extensions made for Google’s Chrome browser, users have the tools to make their use of Drive’s capabilities even more efficient. For this week’s tip, we’ll go over a few Chrome extensions that your business might find useful.

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Why You Need to Be Certain You’re Using Licensed Software

Why You Need to Be Certain You’re Using Licensed Software

Using pirated software or abusing your software licenses for your business is heavily frowned upon. However, many software companies, in an attempt to protect their products, have unleashed a practice that can actually reward those who let it happen in the first place.

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Google Will No Longer Display Results As You Type--Here’s Why

Google Will No Longer Display Results As You Type--Here’s Why

If you hadn’t yet noticed, there’s been a change made to the Google search engine that will influence how search results are presented to users. Google’s ‘Instant’ feature, introduced in 2010, is no more.

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Have you ever wondered how hackers manage to pull off incredible feats like bombarding networks and servers with so much traffic that they simply cannot function? None of this would be possible if not for botnets. But what is a botnet, and why is it important for your organi...