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TotalCareIT™ Blog

TotalCareIT™ has been serving the Melbourne area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Internet Explorer is Dead, Long Live Microsoft Edge?

Internet Explorer is Dead, Long Live Microsoft Edge?

Goodbyes are always painful, but we suspect that this one for Microsoft’s Internet Explorer will be more on the bittersweet side of things. Long a staple in the web browsing world, Internet Explorer has largely been removed from devices running Windows 10 and Windows 11. Let’s take a moment to discuss the approach Microsoft is using to slowly phase Internet Explorer out of the web browsing space.

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The Right Software Can Remove Productivity Roadblocks

The Right Software Can Remove Productivity Roadblocks

Productivity. Your company needs it. Your employees are measured largely by their ability to effectively turn their effort into a tangible product or service that creates revenue. It really means everything to your business. Why then, if it is so necessary, is it so hard to get the people you depend on to realize just how important their productivity is to the success of the business? Let’s discuss what makes a business productive, and what technology will mitigate the major barriers to productivity.

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Your Business Needs to Consider Implementing a Refresh Schedule

Your Business Needs to Consider Implementing a Refresh Schedule

Businesses that depend on their technology try to stick with it as long as they can so as to not incur large unnecessary costs. Ironically, that may be the thing that is causing a lot of those costs. Today, we thought we would take a look at a couple of variables that can let you know it’s time to upgrade away from your current technology. 

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Are You Right for Software-as-a-Service?

Are You Right for Software-as-a-Service?

Your business depends on software for many of its day-to-day operations, whether it’s an email system, productivity suite, or other specialized software. When it comes to acquiring software, you have two options: the traditional method of acquisition, i.e. buying it from a vendor, or subscribing to a Software as a Service solution. What are the differences and how can you make sure your organization is getting value out of its investment?

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Tip of the Week: Saving Time in Microsoft Office

Tip of the Week: Saving Time in Microsoft Office

Microsoft Office is a super useful collection of software that serves the purposes of just about any business, at least to some degree. Since it is so popular—taking up almost half of the office productivity software market in February 2022—we figured it would be helpful to share a few tips to help speed up some of the things you may be spending time on now.

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How to Properly Manage Business Software

How to Properly Manage Business Software

It's always important to maintain and manage the tools you use for work. Nowadays, this includes the software your business uses each day. Let's go over some tips for doing so properly.

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VoIP Can Make Communications Easier

VoIP Can Make Communications Easier

Nothing changes the fortunes of a business faster than having clear lines of communication, especially after operating with less-than-effective communications for a time. Today, there are options that provide businesses with enterprise-level communications without the massive price tag and commitments that they typically bring. 

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ALERT: Your Business Needs to Take the Log4j Extremely Seriously

ALERT: Your Business Needs to Take the Log4j Extremely Seriously

You’ve probably already heard about Log4j this week. Maybe you don’t recognize the name, but it’s likely that you have run across emails or news articles talking about this widespread vulnerability. You need to take it very seriously.

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Outlining the Usefulness of the Password Manager App

Outlining the Usefulness of the Password Manager App

Businesses sure use a lot of online accounts, and if they don’t keep track of the passwords associated with these accounts, things can get messy fast. To help with this effort, password managers, or applications that store passwords in an encrypted vault, have really taken off. Here are some of the reasons why businesses invest in password management solutions.

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Is Your PC Ready for Windows 11?

Is Your PC Ready for Windows 11?

Microsoft has officially unveiled Windows 11, the latest in its line of PC operating systems, as well as detailed its system requirements. Will your business be upgrading to Windows 11 when the time comes? We think a lot of it will depend on its current IT infrastructure and whether or not you meet the minimum requirements right out the gate. Let’s dive into the details and what you need to know about Windows 11.

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Software Management Doesn’t Have to Be Hard

Software Management Doesn’t Have to Be Hard

We live in a world of the “as a service” business model, where services are rendered on a per-month or per-billing cycle service model rather than the traditional “buy now, replace later” one. What they don’t tell you, however, is that when you use Software as a Service (SaaS) for multiple purposes, things can get messy pretty quickly. How do you manage all of your software solutions without breaking the bank (and your brain)?

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Patch Management and How It Can Save Your Business

Patch Management and How It Can Save Your Business

Software runs our lives. It certainly runs your business. What if I told you that this essential cog in your business’ operations can also be the thing that is most susceptible to being exposed by outside attackers? It’s true, software can be the very door that hackers and scammers need to get into your network and run amok. Let’s take a look at the unsung service that is patch management and why it is so important. 

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How to Determine Which Productivity Suite Is Right for Your Business

How to Determine Which Productivity Suite Is Right for Your Business

The productivity suite is one of the most utilized software combos going. Usually it comes with a word processor, a spreadsheet program, a note taking program, and a presentation creator. There are other pieces of software included in some of today’s most dynamic options, but for our purposes we are going to limit it to these. 

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Document Your IT Infrastructure

Document Your IT Infrastructure

Quick, off the top of your head, how many network switches are in use at your office? How many wireless access points? How many routers are past their warranty or no longer getting support?

That’s not a question most business owners are asked on a regular basis, and we don’t really expect you to be able to rattle off the answers. You should have all of that information documented though.

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More Than 70 Percent of PCs Run Windows 10

More Than 70 Percent of PCs Run Windows 10

Ever since Windows 10 debuted in July of 2015, it has slowly risen in its market share. This has continued throughout the tumultuous times that 2020 has provided, as the OS has now reached a market share of 72.2 percent as of October. Let’s go over why this matters, and why—if you haven’t done so yet—you need to add your organization’s PCs to that number.

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Adobe Retiring Support for Flash at Year’s End

Adobe Retiring Support for Flash at Year’s End

Flash Player—the familiar Adobe web application that first premiered in 1996—is finally going into retirement at the end of the year. This is quite a big deal, as Flash Player was (at least initially) instrumental to many of the platforms that so many rely on these days. However, what will this mean for your business?

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Google Adding Features to the G Suite

Google Adding Features to the G Suite

It is apparent that Google is deeply invested in the G Suite, as they recently added an assortment of features to make basic processes much simpler and more convenient for their users. Here, we’ll go over a few of these updates, and how they can positively influence your operations.

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Defining Shadow IT and Its Risks

Defining Shadow IT and Its Risks

IT administrators are pretty particular about what software is used on the networks that they manage. This is not because we have any vested interest in the software itself, it’s because of the inherent reliability of the software they manage. They’ve tested it, they manage it, they know it. When an organization starts dealing with employee-downloaded software--especially if there is no procedure in place to report additions to IT--they can quickly lose control over the network. 

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Why Managed Services: IT Procurement

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Information technology plays a crucial role for today’s businesses, but in order for it to do so, these businesses need technology to use. IT procurement is a crucial part of any business’ success, which means that any business needs to have a provider that can deliver the value that they need.

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Why Microsoft 365 is a Solid Option for Businesses

Why Microsoft 365 is a Solid Option for Businesses

Microsoft 365 has been on the market for a while now, and we thought it would be a good time to go into the different tiers of the platform to give you an idea of what it is, why it is useful, and how your business fits into the latest cloud platform offered by Microsoft. Let’s start with what it is.

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Since it first entered the mainstream in the mid-2000s, cloud computing has become a cornerstone of businesses of every size and shape. The big question that remains, however, is what your business could lean on the cloud to do. Let’s go over the multitude of options that th...